Autonation Toyota Corpus Christi

A few days ago, we bought a 2021 Toyota RAV4 from Toyota AutoNation. I asked that the car be detailed, and a full tank of gas, as appreciation for buying the car. We were assured that it would be taken care AutoNation. I asked that the car be detailed, and a full tank of gas, as appreciation for buying the car. We were assured that it would be taken care of, so when we finish signing the papers, we told the finance guy that we would come back for the car after it was detailed because we know it takes time. The sales man came out and said it had already been detailed and it had a full tank of gas, based on his assurance that have been taken care of, we drove off with our car. When we got home we checked the car and noticed that it had not been detailed, it had a full tank of gas but not detailed. The finance guy told us that we can call him if there was any problems oh, and we did, and when we arrived at the dealership that same day, the sales guy greeted us and told us that they had to spend $350 to detail the car and that they couldn't pay another $350 to do so. I told him it was not detailed and I showed him the baseboard on the car that it had dirt, and he got defensive. By that point I was really upset and I could tell that my husband was getting very stressed, as he was going to have surgery the next day, and I did not want to stress him anymore, so I told the sales guy nevermind I will detail it myself. We spent over $35,000 on this car, and the sales guy is concerned about $350, that wasn't even paid to anybody to get the car detailed because it was not detailed. This is very poor customer service. What the sales guy should have said is thank you, mr. I'll take care of it. mrs. we will take care of it to your satisfaction. But that was not the case for some for that reason I will be very hesitant to recommend this dealership, or if I do, I will make sure to tell whoever I recommend that they not sign any papers until everything is to their satisfaction. More

Advisor Michael A is professional and knowledgeable at what he does. Also Scotty is courteous and professional. As well as the Dealership being very clean and stocked with beverages. Thanks what he does. Also Scotty is courteous and professional. As well as the Dealership being very clean and stocked with beverages. Thanks More

The Toyota service department promised my vehicle would be done in 2 hours it took 5 hours. Made for a very long day. Other wise great customer service. be done in 2 hours it took 5 hours. Made for a very long day. Other wise great customer service. More

The customer service was top tier and the process was done quickly and efficiently. I would definitely recommend them to any and everyone. done quickly and efficiently. I would definitely recommend them to any and everyone. More

Great service even though there was a mixup on appointment time for Saturday so had to come back Monday. appointment time for Saturday so had to come back Monday. More

Everything went awesome only problem is that after dealing with sales man which he was awesome then you have to deal with 3 sales managers and I didn’t enjoy that dealing with sales man which he was awesome then you have to deal with 3 sales managers and I didn’t enjoy that More

Autonation Toyota has always been good to me. They have honest friendly good service. I have purchased my last two vehicles with them and I have to say that their service and sales department ar They have honest friendly good service. I have purchased my last two vehicles with them and I have to say that their service and sales department are awesome. More

Very courteous employees and the waiting area is well cleaned and pleasant to be around including the free coffee while waiting.thank you guys for the great service plus carrying for our car as well.keep cleaned and pleasant to be around including the free coffee while waiting.thank you guys for the great service plus carrying for our car as well.keep up the great work More

The dealership is great, your auto services are very high. Especially when you are fix budget. high. Especially when you are fix budget. More

Auto nation Toyota in Corpus Christi, TX is a friendly and professional dealership. I purchased my last 3 SUV's there. Their service department is gets the job done the first time. and professional dealership. I purchased my last 3 SUV's there. Their service department is gets the job done the first time. More