Autonation Subaru - Service Center
Carlsbad, CA
2,784 Reviews of Autonation Subaru - Service Center
Everyone was welcoming and friendly. I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of commu I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of communication and efficiency. Otherwise I was satisfied. More
Not a very nice customer waiting room. Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call te Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call telling me my car was done. Also when I got there for my appointment I had a wait awhile for someone to come help me and check me in for my service appointment. I think you could do much to improve your customer service and waiting room! My service agent was very nice tho. More
Slow. Seems they are lacking qualified maintenance staff. Made an appointment at 12:30. No one looked at the car until after 3. Could not fix problem unti Seems they are lacking qualified maintenance staff. Made an appointment at 12:30. No one looked at the car until after 3. Could not fix problem until late next day. More
Curious and efficient! Great professional courtesy. They did not give false expectations. The waiting area was comfortable. Great professional courtesy. They did not give false expectations. The waiting area was comfortable. More
Parker was a gem! So helpful! I would definitely come back for future service needs. So helpful! I would definitely come back for future service needs. More