Autonation Subaru - Service Center

They do not take good notes, have had to bring vehicle back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue w back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue with no updates to me and do not answer the phone. More

Very friendly and efficient customer service. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. More

Friendly staff, easy scheduling & RE-scheduling. Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). More

I asked for a loaner and was refused by person making appointments. Sat waiting for car for 4 hours. Car was washed, as requested, but not vacuumed as the dealership used to do. appointments. Sat waiting for car for 4 hours. Car was washed, as requested, but not vacuumed as the dealership used to do. More

It was an excellent experience, especially in regards to how Manny conducted himself throughout the transaction. He very professional from the start to finish. how Manny conducted himself throughout the transaction. He very professional from the start to finish. More

Good experience with coverage. John was responsive to inquiries and provided answers to all questions. John was responsive to inquiries and provided answers to all questions. More

Prompt, friendly, professional Nope that's all I got Would recommend Bob Baker to friends Nope Would recommend Bob Baker to friends Nope More

Everyone was welcoming and friendly. I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of commu I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of communication and efficiency. Otherwise I was satisfied. More

Not a very nice customer waiting room. Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call te Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call telling me my car was done. Also when I got there for my appointment I had a wait awhile for someone to come help me and check me in for my service appointment. I think you could do much to improve your customer service and waiting room! My service agent was very nice tho. More

Julian was very attentive to my vehicle needs and quick responses when conversing via text. responses when conversing via text. More