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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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October 11, 2021

This dealership is always super friendly and honest. Always great customer service at this location. More

by E23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 12, 2021 -

Autonation Subaru Carlsbad responded

We're happy the Bob Baker Subaru team helped you enjoy your visit! Thank you for your five-star rating!

October 11, 2021

Great service! Very professional and courteous. I highly recommend Bob Baker Subaru, I won’t go anywhere else. More

by santacruzdoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for being a part of the Bob Baker Subaru family! We appreciate your support and look forward to your next visit with us!

October 09, 2021

My only complaint is the length of time it took to check me in. Otherwise, everything else is rated as a 5. More

by cindystriblen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 11, 2021 -

Autonation Subaru Carlsbad responded

Hi Cindy, thank you for your honest feedback. We hope to provide you with a more efficient check-in for your next visit. We appreciate your business!

October 08, 2021

Very efficient and friendly service Eric is knowledgeable and helpful and the was accurate on the wait time More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Service
Oct 08, 2021 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to review your recent visit with us! We're glad to hear Eric delivered excellent service and we hope to see you again next time here at Bob Baker Subaru!

October 08, 2021

They fit me into the service even though I didn’t have an appointment. Thankful because the appointments are booked pretty far out. More

by aerografx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Oct 11, 2021 -

Autonation Subaru Carlsbad responded

This is what we like to hear! Glad we were able to fit you in and get you back on the road safely! See you next time at Bob Baker Subaru!

October 08, 2021

Zack always sees to it that I am well taken care of while I'm there More

by peter66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for visiting Zack at Bob Baker Subaru, Peter! We look forward to working with you next time!

October 07, 2021

I am always treated exceptional at Bob Baker. They are always attentive, friendly, and efficient. More

by SZLARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 08, 2021 -

Autonation Subaru Carlsbad responded

We're so glad the Bob Baker Subaru team gave you such excellent care! Thank you for taking the time to leave your kind five-star review!

October 07, 2021

Quick easy in and out with timely updates. A friendly staff that explained the work More

by dascallet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Tanner Knapp
Oct 08, 2021 -

Autonation Subaru Carlsbad responded

We're so glad the Bob Baker Subaru team gave you such excellent care! Thanks for leaving us your five-star review!

October 07, 2021

Erik was professional and helpful- he followed through and got the job done - went above More

by cscioscia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2 service techs and a shop manager
Oct 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the fantastic feedback - we can't wait to share it with Erik! Your business is greatly appreciated by the entire team here at Bob Baker Subaru and we hope to see you again in the future. Take care!

October 06, 2021

Here are fifteen words that describe how I rate Bob Baker Subaru. They were fair, did great work, but set expectations that my car would be complete in 5 days; and it was complete in 7. I was lucky to have More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 07, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your honest feedback! We're happy that we were able to meet your service expectations, and appreciate your patience while your vehicle was at our shop! We look forward to your return to Bob Baker Subaru!

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