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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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November 02, 2021

Service advisor was very accommodating. Very fluid department with great communication. Next Padre manager should be selected from this bunch! More

by JLINTHURST
Recommend Dealer
Yes
Employees Worked With
David
Nov 03, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this wonderful feedback! We appreciate you visiting us here at Bob Baker Subaru and look forward to seeing you again next time!

November 02, 2021

Friendly prompt service, good follow up communication on service status and pickup timing. Can't comment on prices, but seems reasonable. More

by Rhett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Julian Perez, JP Phillips
Nov 03, 2021 -

Autonation Subaru Carlsbad responded

Hi Rhett, thank you for your review! We're so happy to have you as a customer at Bob Baker Subaru!

November 01, 2021

Service department is exemplary. Tanner always explains everything and makes sure my Subaru is in top running condition. More

by adbye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 03, 2021 -

Autonation Subaru Carlsbad responded

Thank you for rating our service department five stars! It means so much to hear that Tanner and the Bob Baker Subaru team helped make this a great experience! We look forward to seeing you at your next appointment!

November 01, 2021

Everyone was friendly and helpful. Good work was done. I'll be happy to come again. More

by shawntdemirdjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Julian Perez
Nov 03, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear this! Thank you for the positive feedback about your recent visit with us here at Bob Baker Subaru. We look forward to seeing you again next time!

October 29, 2021

The service department at this dealer was very helpful in getting the recall fixed in my car. They provided me a loaner, so the inconvenience of the recall was really minimal. More

by sueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 29, 2021 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to share your experience! It was our pleasure to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Bob Baker Subaru Team

October 29, 2021

We are like service provided by Subary. The staff is always nice, friendly and profes More

by Larisa Kanevskaya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Nov 01, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the great review! We look forward to seeing you again next time!

October 28, 2021

Car was done in a timely manner and I got text updates will recommend to friends More

by alohagirl1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 29, 2021 -

Autonation Subaru Carlsbad responded

We are so proud that our team at Bob Baker Subaru can do such great work for you! Thank you very much!

October 27, 2021

Customer service was great and was able to address all our concerns. Thanks so much Subaru More

by ctanzanite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 27, 2021 -

Autonation Subaru Carlsbad responded

We're glad the Bob Baker Subaru team could make this an enjoyable experience! Thank you for the five-star review!

October 27, 2021

Jim was so helpful. He made the appointment and repair easy, kept us informed and was extremely thoughtful More

by debbifm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Malandra
Oct 28, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your review! Jim and appreciate your 5-stars, and look forward to seeing you next time at Bob Baker Subaru!

October 27, 2021

Julian was very helpful. Arranged for the recall to be done the same day instead of a month later as it was scheduled, because I am driving to N California in a few days, mostly on remote hwy 395. More

by Shinken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Oct 28, 2021 -

Autonation Subaru Carlsbad responded

We are so glad that Julian could take great care of you! Bob Baker Subaru appreciates you so much!

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