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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,786 Reviews

2,786 Reviews of Autonation Subaru - Service Center

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May 10, 2023

Easy purchase experience. No high pressure tactics. Friendly sales and financing staff. Would recommend this dealership. More

by OC guy
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddi Derilus, Julius Delos Santos, Jordan Duran
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May 12, 2023 -

Autonation Subaru Carlsbad responded

We're so happy your purchase experience was so easy! We appreciate your kind five-star review and look forward to working with you again soon! Thank you! - Bob Baker Subaru

May 09, 2023

Great to do auto business with. Prices are reasonable and staff is friendly. Wouldn't hesitate to go back. More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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May 11, 2023 -

Autonation Subaru Carlsbad responded

Curt, we appreciate you taking the time to share this kind review about your recent experience at Bob Baker Subaru! It was a pleasure working with you and we hope we have the opportunity to do so again in the future!

May 09, 2023

Smooth and easy, just wondering when the parts come in for the next appointment now! More

by JOSH.C.ROBLES@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
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May 12, 2023 -

Autonation Subaru Carlsbad responded

Our team is checking on your special order part and will be in touch shortly to set up an appointment. Thank you. Thank you, Tim Anderson - Parts & Service Director - 7608045037

May 09, 2023

5 Everything was smooth and done right. I'm done. I was kept informed of work progress. Car was done when promised. More

by GKR2
Recommend Dealer
Yes
Employees Worked With
Kevin Kartchner, Kevin Kartchner
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May 11, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle! We appreciate you taking the time to share your experience and hope we can be of service to you again in the future!

May 09, 2023

Discovered some issues. I feel confident they were addressed properly And I will use John again More

by meleahy
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
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May 11, 2023 -

Autonation Subaru Carlsbad responded

We're so glad John & the Bob Baker Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out the next time we can be of service!

May 09, 2023

Love the service department. . everybody is so nice and professional. Explaining the service details is very helpful. More

by MAUIISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
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May 11, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle's service needs! We're grateful for your continued support, as well as your kind feedback, and look forward to seeing you next time!

May 07, 2023

Repairs done on time and as quoted. Keep in contact. Overall did good job will go back More

by TERRYSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
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May 09, 2023 -

Autonation Subaru Carlsbad responded

We're so glad you enjoyed your service experience, Terry! We hope you return when you need anything else! Thank you! - Bob Baker Subaru

May 07, 2023

Excellent service. Service was accelerated at my request so that I could attend an important meeting. More

by JACASSIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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May 10, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your positive experience at Bob Baker Subaru! We're glad to hear that our team could help you get back on the road in time for your meeting. We truly appreciate your business and look forward to working with you again in the future!

May 06, 2023

Diagnosed the problem. Resolved (fixed) it with new parts quickly. Kept me informed Completed the job before time promised More

by edwerts
Recommend Dealer
Yes
Employees Worked With
Filip
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May 06, 2023 -

edwerts responded

Great job. I was completely satisfied

May 08, 2023 -

Autonation Subaru Carlsbad responded

We're glad we could fix this issue for you! We hope to be of assistance again in the future! Thank you! - Bob Baker Subaru

May 05, 2023

John loss is definitely an asset to Bob Baker Subaru! He is kind and understanding, and is willing to go the extra mile to make sure you are satisfied with your total service experience! Give the boy a r More

by seanfisherwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
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May 05, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review, Sean! John is a crucial member of our dealership and we're happy that he provided you with an excellent visit! -Bob Baker Subaru

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