Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Autonation Subaru - Service Center

Carlsbad, CA

4.4
2,784 Reviews

2,784 Reviews of Autonation Subaru - Service Center

Sort by
May 09, 2023

Smooth and easy, just wondering when the parts come in for the next appointment now! More

by JOSH.C.ROBLES@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
Report | Print
May 12, 2023 -

Autonation Subaru Carlsbad responded

Our team is checking on your special order part and will be in touch shortly to set up an appointment. Thank you. Thank you, Tim Anderson - Parts & Service Director - 7608045037

May 09, 2023

5 Everything was smooth and done right. I'm done. I was kept informed of work progress. Car was done when promised. More

by GKR2
Recommend Dealer
Yes
Employees Worked With
Kevin Kartchner, Kevin Kartchner
Report | Print
May 11, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle! We appreciate you taking the time to share your experience and hope we can be of service to you again in the future!

May 09, 2023

Discovered some issues. I feel confident they were addressed properly And I will use John again More

by meleahy
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
Report | Print
May 11, 2023 -

Autonation Subaru Carlsbad responded

We're so glad John & the Bob Baker Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out the next time we can be of service!

May 09, 2023

Love the service department. . everybody is so nice and professional. Explaining the service details is very helpful. More

by MAUIISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Report | Print
May 11, 2023 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with your vehicle's service needs! We're grateful for your continued support, as well as your kind feedback, and look forward to seeing you next time!

May 07, 2023

Repairs done on time and as quoted. Keep in contact. Overall did good job will go back More

by TERRYSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Report | Print
May 09, 2023 -

Autonation Subaru Carlsbad responded

We're so glad you enjoyed your service experience, Terry! We hope you return when you need anything else! Thank you! - Bob Baker Subaru

May 07, 2023

Excellent service. Service was accelerated at my request so that I could attend an important meeting. More

by JACASSIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Report | Print
May 10, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your positive experience at Bob Baker Subaru! We're glad to hear that our team could help you get back on the road in time for your meeting. We truly appreciate your business and look forward to working with you again in the future!

May 06, 2023

Diagnosed the problem. Resolved (fixed) it with new parts quickly. Kept me informed Completed the job before time promised More

by edwerts
Recommend Dealer
Yes
Employees Worked With
Filip
Report | Print
May 06, 2023 -

edwerts responded

Great job. I was completely satisfied

May 08, 2023 -

Autonation Subaru Carlsbad responded

We're glad we could fix this issue for you! We hope to be of assistance again in the future! Thank you! - Bob Baker Subaru

May 05, 2023

John loss is definitely an asset to Bob Baker Subaru! He is kind and understanding, and is willing to go the extra mile to make sure you are satisfied with your total service experience! Give the boy a r More

by seanfisherwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
Report | Print
May 05, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review, Sean! John is a crucial member of our dealership and we're happy that he provided you with an excellent visit! -Bob Baker Subaru

May 05, 2023

Great experience and responsiveness though would say overpriced. Outstanding knowledge, engagement, professionalism plus outstanding customer service. More

by s-sherman@live.com
Recommend Dealer
Yes
Employees Worked With
Julian Perez, awesome service advisor
Report | Print
May 05, 2023 -

Autonation Subaru Carlsbad responded

Thank you for your excellent review! We look forward to seeing you next time at Bob Baker Subaru!

May 05, 2023

Everything about this experience was easy from changing apt date at last minute to getting a ride to my office after I dropped the car off More

by TKINT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - new intake person. 5 stars!
Report | Print
May 08, 2023 -

Autonation Subaru Carlsbad responded

We are so glad to hear that our team at Bob Baker Subaru made your service appointment a stress-free experience, from start to finish. It is always our goal to ensure our customers have a convenient and seamless visit with us. Thank you for taking the time to leave your positive feedback, and we look forward to serving you again in the future!

1
...
5
6
7
...
279