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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,790 Reviews

2,790 Reviews of Autonation Subaru - Service Center

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May 18, 2023

John, did a great job! Great customer service The best service writer I have had at Bob baker More

by JAY_KAWANO@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
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May 19, 2023 -

Autonation Subaru Carlsbad responded

We appreciate the kind words for John and the team! We hope that you continue to visit us for all your automotive needs! Thank you! - Bob Baker Subaru

May 17, 2023

I had a great experience very quick & scheduled same day I called plenty of appointments offered. Also I nice patient lounge to wait in. More

by Ajmorales4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 18, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We appreciate your business and hope you share your recommendation with friends and family! -Bob Baker Subaru

May 17, 2023

Bob Baker Dealership for me is one of the best dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck More

by MICHAELALEX_JAVILLONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran, John Loss, Melissa Freese, Chris DeSalvo, Haleigh Graham
Report | Print
May 18, 2023 -

Autonation Subaru Carlsbad responded

Thank you for visiting our team at Bob Baker Subaru! We're happy that you recommended our team to your Aunt and we were able to find her a new 2023 Subaru Crosstrek! We look forward to seeing you next time!

May 16, 2023

I am very happy with the people at Bob Baker Subaru. Especially helpful has been Tim Anderson, who has taken very good care of me. I would buy another Subaru, just because the service department doe More

by Bruce Tall / CherylTall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Pohto, Tim Anderson
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May 18, 2023 -

Autonation Subaru Carlsbad responded

Bruce, we are so pleased that you're happy with the service you've received from Tim Anderson here at Bob Baker Subaru. Our team is dedicated to ensuring a top-notch experience and we're glad that it shows. We'll make sure to let Tim know how much he's appreciated.

May 16, 2023

On time Excellence friendly service Very efficient, timely, kept me posted through your the day on the progress of my car. More

by ginabarritt
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski, Filip Wisniewski
Report | Print
May 18, 2023 -

Autonation Subaru Carlsbad responded

Gina, it warms our hearts to read your kind words! We're glad you had a positive experience while servicing your car at Bob Baker Subaru. Thank you for taking the time to share your feedback and trust us with your vehicle's care!

May 15, 2023

Chris Desalvo has excellent customer service skills. He communicated with me every step of the maintenance process. He is an asset to your company. More

by mydante1995
Recommend Dealer
Yes
Employees Worked With
Chris Desalvo
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May 18, 2023 -

Autonation Subaru Carlsbad responded

It's great to know that Chris provided excellent customer service and communicated clearly during your routine maintenance at Bob Baker Subaru. We are glad he contributed positively to your experience and appreciate your feedback. Thanks for taking the time to share this with us!

May 13, 2023

Went in for regular maintenance. John loss was the advisor and was helpful, friendly and the car was finished in reasonable time (earlier than quoted). Followed up w/ question onli More

by JenLe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss, Tim Anderson
Report | Print
May 16, 2023 -

Autonation Subaru Carlsbad responded

Jen, thank you for your excellent review of Bob Baker Subaru! We're happy to hear that John and Tim were helpful and friendly during your routine maintenance visit! We hope to see you again soon!

May 12, 2023

Bob Baker Subaru staff are very professional, efficient, and very friendly. It was a smooth process from beginning to end. More

by SWEETBONESBREW@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
Report | Print
May 15, 2023 -

Autonation Subaru Carlsbad responded

We're happy you had a five-star experience here and appreciate your great review! Thank you for choosing Bob Baker Subaru!

May 12, 2023

They were very thorough and did a very good job Appreciate the good care they take of my car. More

by KATHLEENREILYDIXON@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Lester Cochran, Lester Cochran
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May 15, 2023 -

Autonation Subaru Carlsbad responded

Kathleen, Our team is so glad you feel taken care of when you bring your vehicle to Bob Baker Subaru! We look forward to seeing you again next time! Thank you!

May 15, 2023 -

KATHLEENREILYDIXON@GMAIL.COM responded

Thank you

May 11, 2023

Easy, quick and straightforward I like that I can easily check in and all of my information is stored and ready to go. More

by KIMWGARCIA760@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kevin Kartchner, Kevin Kartchner
Report | Print
May 15, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! We appreciate you trusting the Bob Baker Subaru team with your service needs and look forward to seeing you next time!

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