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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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May 18, 2022

Great service. We did have the low indicator light on for the windshield washer fluid and mentioned it too when we dropped the car off, but it was forgotten. My hus More

by Amylasala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
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May 19, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience! We appreciate your business and hope we have the opportunity to serve you again in the future. Take care! - The Bob Baker Subaru Team

May 15, 2022

My service visit at Bob Baker Subaru was outstanding. Service staff was extremely professional and kept me updated on status of my vehicle. More

by Patrick.Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Thompson, Norman Amabile, Jamie Weeks
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May 17, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your amazing review, Patrick! Our team appreciates your 5-stars! See you next time!

May 15, 2022

Very nice servicemen! I have al aye liked Bob Baker Subaru since purchasing my 2020 Ascent! They treat me very well More

by DMBJAB1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do r remember his name but it is in my service record and he was excellent! , Julian Perez
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May 16, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your amazing review! We're so happy that our technicians provided you with excellent service! See you next time at Bob Baker Subaru!

May 13, 2022

Construction in progress, tho they thoughtfully provided trailer restrooms. Service personnel were communicative & attentive. Overall good experience. More

by TKM0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
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May 16, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the feedback! We appreciate you coming to visit us here at Bob Baker Subaru and hope to see you next time!

May 13, 2022

Waited over 20 minutes for someone after checking in. Finally had to walk over to get someone to help me More

by ALLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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May 16, 2022 -

Autonation Subaru Carlsbad responded

Thank you for reaching out. This is certainly not the type of experience we expect for our customers and we will make sure this feedback gets addressed with our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Norman Amabile - Service Manager - (760) 804-5037

May 12, 2022

The service writers were professional and friendly, and I felt confident that they were making sure my car was taken care of appropriately. I always bring my Outback in for service to the dealership and I th More

by AIRWINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife, Lester Cochran
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May 13, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting Bob Baker Subaru with your Outback! We appreciate your kind comments about our team and look forward to seeing you next time!

May 10, 2022

Did what I ask. Was timely. Service writer Knowledgeable. Service times are workable. 15 word min is not a good idea. More

by GreenwaldJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
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May 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We appreciate your business and hope to see you again next time here at Bob Baker Subaru!

May 05, 2022

Everyone we deal with is professional and responsive. We are always impressed with the service advisor, Julian Perez. More

by SLSCOOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Report | Print
May 05, 2022 -

Autonation Subaru Carlsbad responded

We love hearing from our satisfied customers! Julian and our team look forward to seeing you next time at Bob Baker Subaru!

May 05, 2022

Tanner is great took care if the issue amd was courteous and thoughtful- the best More

by annely
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Report | Print
May 06, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback - Tanner will be happy to hear it! We appreciate you visiting us here at Bob Baker Subaru and hope to see you again in the future!

May 05, 2022

Bought my first Subaru from this dealer in 2014. They were good then and are good now. More

by ACEMAN010902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
Report | Print
May 06, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your review! See you next time at Bob Baker Subaru!

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