Back

Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

Sort by
June 28, 2022

Felt comfortable with the service. They even let me wait in the waiting room with my Dog! More

by LGIVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jun 29, 2022 -

Autonation Subaru Carlsbad responded

Thanks for the five stars! We hope to see you back here at Bob Baker Subaru for all of your future automotive needs!

June 28, 2022

Service department is under renovations, but they still managed to service and wash my car pretty quick. More

by SERVIN_AGUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jun 29, 2022 -

Autonation Subaru Carlsbad responded

It's great to hear we've provided another great experience! Thank you for coming to Bob Baker Subaru!

June 24, 2022

Car was promised for nine o’clock, was done by eight thirty. Tech helped reset clock to correct time More

by teriblter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Jun 27, 2022 -

Autonation Subaru Carlsbad responded

We're happy to hear that your experience here at Bob Baker Subaru was a positive one and we hope to see you back! -Bob Baker Subaru

June 23, 2022

Got a stone on the road, leaving again for a long trip at the end of the week and needed a new windshield in a hurry. I was appalled that Subaru charges $1500 for a windshield replacement. That price is tr More

by None of your business
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Lopez
Jun 24, 2022 -

Autonation Subaru Carlsbad responded

Hello - we're sorry to hear of your frustration and appreciate you taking the time to share these concerns. If you still haven't received a copy of your itemized bill, please feel free to contact me directly so that I can make sure you get one. Thank you, Norman Amabile - Service Manager - (760) 804-5037

June 20, 2022

The staff here is so nice and helpful! It's always fun to work with them. More

by ANDREASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez, Tanner Knapp
Jun 21, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review of our team! It's always a pleasure having you visit us here at Bob Baker Subaru and we look forward to seeing you next time!

June 18, 2022

Excellent workmanship and never a need ti fix a 2nd time. Usually car is ready when promised, but notification could be better. Still, i trust my car to no one else but Bob Baker More

by BillCarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jun 21, 2022 -

Autonation Subaru Carlsbad responded

Hi Bill, thank you for taking the time to share your honest feedback! We appreciate you as a customer and look forward to seeing you next time at Bob Baker Subaru!

June 17, 2022

Our service person was really good. I came in on an urgent basis. Service was rapid . More

by jfkroener
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jun 17, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the five stars! We hope to see you back soon. -Bob Baker Subaru

June 17, 2022

They called to let me know what the car needed, confirmed that I wanted them to proceed with the labor and to perform an oil change as well since the car would need to be there for an extended period of time More

by mchristiansen24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian Perez, Tanner Knapp, Erik Lopez
Jun 18, 2022 -

Autonation Subaru Carlsbad responded

We are so sorry for the issue you had here, please call me when it is time for that oil change and I will make sure your are taken care of from start to finish. Norm

June 16, 2022

Great job on the manufacturer’s recall for my Subaru Outback and done on time! More

by Lmjgonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jun 17, 2022 -

Autonation Subaru Carlsbad responded

This is a fantastic review! Thanks from the entire team at Bob Baker Subaru!

June 16, 2022

Prompt response when I arrived maintenance was done in a timely manner. the staff were friendly More

by Akachtan372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
Jun 17, 2022 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5 star experience for you here at Bob Baker Subaru!

...
40
...