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Autonation Subaru - Service Center

Carlsbad, CA

4.4
2,784 Reviews

2,784 Reviews of Autonation Subaru - Service Center

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May 20, 2023

It was my first time going to this dealership, everyone was so sweet and helpful. I felt very comfortable and will definitely keep going for any future car needs! More

by TALLI.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Sanchez
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May 23, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We're so happy that our team earned your 5 stars! We look forward to seeing you next time at Bob Baker Subaru!

May 19, 2023

Friendly and convenient. Offered to wash my car after the service. Very busy dealership and it took an hour and a half to change the oil and rotate the tires. More

by COSTAHARAMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service was pleasant and efficient.
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May 22, 2023 -

Autonation Subaru Carlsbad responded

Thank you Costaharamis for the 4 stars. We appreciate you choosing us and look forward to seeing you in the future,

May 19, 2023

I like the divided desktop workstations (across from the coffee machine) while waiting. The restroom facility is very clean. Staff are friendly and approachable. More

by KMoore7641@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lester Cochran, Lester Cochran
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May 22, 2023 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your review! We appreciate your kind feedback! -Bob Baker Subaru

May 18, 2023

Prompt, alert, very helpful service. Team is eager to initiate arrival details and get my Forester in the queue. Waiting area is calm, nicely furnished for busy guests. More

by JOHNC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Rutherfurd
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May 19, 2023 -

Autonation Subaru Carlsbad responded

John, we appreciate your kind feedback about our prompt and helpful service team. Thank you for trusting Bob Baker Subaru with your Forester and please don't hesitate to reach out the next time we can be of assistance!

May 18, 2023

John, did a great job! Great customer service The best service writer I have had at Bob baker More

by JAY_KAWANO@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Loss, John Loss
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May 19, 2023 -

Autonation Subaru Carlsbad responded

We appreciate the kind words for John and the team! We hope that you continue to visit us for all your automotive needs! Thank you! - Bob Baker Subaru

May 17, 2023

I had a great experience very quick & scheduled same day I called plenty of appointments offered. Also I nice patient lounge to wait in. More

by Ajmorales4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 18, 2023 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We appreciate your business and hope you share your recommendation with friends and family! -Bob Baker Subaru

May 17, 2023

Bob Baker Dealership for me is one of the best dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck More

by MICHAELALEX_JAVILLONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran, John Loss, Melissa Freese, Chris DeSalvo, Haleigh Graham
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May 18, 2023 -

Autonation Subaru Carlsbad responded

Thank you for visiting our team at Bob Baker Subaru! We're happy that you recommended our team to your Aunt and we were able to find her a new 2023 Subaru Crosstrek! We look forward to seeing you next time!

May 16, 2023

I am very happy with the people at Bob Baker Subaru. Especially helpful has been Tim Anderson, who has taken very good care of me. I would buy another Subaru, just because the service department doe More

by Bruce Tall / CherylTall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Pohto, Tim Anderson
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May 18, 2023 -

Autonation Subaru Carlsbad responded

Bruce, we are so pleased that you're happy with the service you've received from Tim Anderson here at Bob Baker Subaru. Our team is dedicated to ensuring a top-notch experience and we're glad that it shows. We'll make sure to let Tim know how much he's appreciated.

May 16, 2023

On time Excellence friendly service Very efficient, timely, kept me posted through your the day on the progress of my car. More

by ginabarritt
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski, Filip Wisniewski
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May 18, 2023 -

Autonation Subaru Carlsbad responded

Gina, it warms our hearts to read your kind words! We're glad you had a positive experience while servicing your car at Bob Baker Subaru. Thank you for taking the time to share your feedback and trust us with your vehicle's care!

May 15, 2023

Chris Desalvo has excellent customer service skills. He communicated with me every step of the maintenance process. He is an asset to your company. More

by mydante1995
Recommend Dealer
Yes
Employees Worked With
Chris Desalvo
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May 18, 2023 -

Autonation Subaru Carlsbad responded

It's great to know that Chris provided excellent customer service and communicated clearly during your routine maintenance at Bob Baker Subaru. We are glad he contributed positively to your experience and appreciate your feedback. Thanks for taking the time to share this with us!

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