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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

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July 10, 2022

Service 90 thousand done later in day got completed and on my way knowable staff More

by J.SWASEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Tanner Knapp
Jul 11, 2022 -

Autonation Subaru Carlsbad responded

Thanks for the positive review! We hope to see you back! -Bob Baker Subaru

July 08, 2022

The staff were informative and helpful throughout the process and my car was completed earlier than anticipated. More

by BOITUMELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
Jul 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the review! The Bob Baker Subaru team looks forward to serving you again in the future!

July 08, 2022

Very friendly and detailed customer service. Communication was good and the repair was done timely. More

by KIM_75766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
Jul 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to review your recent visit here at Bob Baker Subaru! We look forward to serving any of your future automotive needs!

July 07, 2022

Thank You for the awesome customer Service & great Service Advisor.I appreciate the great hard work you guys put into it . More

by Fonz_VW98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez, Tanner Knapp, Josh Fife, Filip Wisniewski, Lester Cochran, Erik Lopez
Jul 11, 2022 -

Autonation Subaru Carlsbad responded

It's our privilege to serve you! Thanks for trusting the Bob Baker Subaru team with your business and please don't hesitate to reach out if we can be of service again in the future!

July 04, 2022

Service and advisor were fine. $41.00 to patch tire was similar to $5000. Plus $1295.00 alarm on new BRZ in showroom.for “market adjustment” difficult to imagine buying another car More

by SWANSON121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
Jul 06, 2022 -

Autonation Subaru Carlsbad responded

Hello - thank you for sharing your feedback. If there's anything else our team can do for you, feel free to reach out.

July 04, 2022

Erick was very helpful and pro active with all my requests about my 2019 SubarcAscebd 40K service More

by DARIOBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
Jul 05, 2022 -

Autonation Subaru Carlsbad responded

Hi Dario! Thanks for providing us with this review. We're honored to hear how Erick could assist you during your visit here with us at Bob Baker Subaru and we hope to see you back for many visits to come!

July 03, 2022

Service completed in timely fashion with no complications. Car wash much appreciated . No complaints whatsoever More

by DMENENDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jul 07, 2022 -

Autonation Subaru Carlsbad responded

Thanks for the five stars! We hope to see you back at Bob Baker Subaru for all of your future auto needs!

July 01, 2022

Awesome and quite pleasant experience. Keep up the great work everyone, your attention to a solid product and service comes out strong. More

by ARGO-NAUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez, Tanner Knapp, Josh Fife, Filip Wisniewski, Lester Cochran, Erik Lopez
Jul 05, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your 5-star rating! We appreciate your review, and look forward to seeing you next time at Bob Baker Subaru! See you next time!

July 01, 2022

Julian is great! I had him for my vehicular service and the tech and Julian got my vehicle out before I thought it would be done! Great job!!! More

by Subiestars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez, Tanner Knapp, Josh Fife, Filip Wisniewski, Lester Cochran, Erik Lopez
Jul 01, 2022 -

Subiestars responded

Great job guys!!

Jul 05, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience working with Julian at Bob Baker Subaru! We're so happy that our team catered to your needs! We look forward to seeing you next time!

June 29, 2022

After a third attempt at service, John Loss was a pleasure to work with. He did a great job at managing expectations in terms of timing, and had answers to all of my questions. More

by DAVIDA101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
Jul 01, 2022 -

Autonation Subaru Carlsbad responded

Thank you for choosing our team! We're happy that John restored your faith in our service! We look forward to seeing you next time!

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