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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,786 Reviews

2,786 Reviews of Autonation Subaru - Service Center

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July 24, 2022

Great experience every time I go there for all my Suburu needs. Very friendly, fair prices and good service. Lester and the supporting staff were awesome. More

by terrific2day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Jul 26, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your continued support of the Bob Baker Subaru team! We appreciate your business and look forward to your next visit!

July 23, 2022

Mr Yuri was very friendly and quite communicable so I was convinced to upgrade the car More

by NOBU880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Knapp
Jul 26, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! Yuri & the team appreciate your business and look forward to seeing you again next time here at Bob Baker Subaru!

July 23, 2022

Very polite and convenient. Adding more words to meet the minimum. Wow, need to add more. More

by Nicolettego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember who helped..., Tanner Knapp, Josh Fife
Jul 26, 2022 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! Your business is greatly appreciated by our entire team here at Bob Baker Subaru and we hope to see you again next time!

July 23, 2022

Brought my new Subaru Forester 2 times because of recurring alignment problems which is connected to popping “”OFF”warning sign on and off on odometer screen. Which is causing alarming safety prob More

by ISKO2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tanner Knapp, Josh Fife
Jul 26, 2022 -

Autonation Subaru Carlsbad responded

Please call me so I can help. Norman 760-804-5037

Jul 28, 2022 -

Autonation Subaru Carlsbad responded

See you Saturday. Norman

July 20, 2022

Great service but very expensive. Dropping off my car the night before was the way to go! More

by lporet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
Jul 21, 2022 -

Autonation Subaru Carlsbad responded

We're happy your experience was up to our high standards! Thank you for trusting us with your vehicle and your time! We'll see you next time! - Bob Baker Subaru

July 19, 2022

Tanner and team were professional and happily answered all my questions and explained all my options. Love you guys. More

by catchasunset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jul 20, 2022 -

Autonation Subaru Carlsbad responded

Thank you for being a Bob Baker Subaru customer! We're grateful for your support and look forward to your next visit!

July 18, 2022

When arriving to my service appointment, I was nervous. Due to the fact, this is my first time going there in addition that I am a first time Subaru owner. I love the personality and the service that was p More

by alexishcamacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jul 20, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the kind review! It was a pleasure having you visit us here at Bob Baker Subaru and we hope to see you again next time. Take care!

July 18, 2022

Julian my service writer was so professional and offered to wash the car, thank you. More

by DONNA36
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jul 20, 2022 -

Autonation Subaru Carlsbad responded

Thank you for sharing this experience! Julian & the rest of the Bob Baker Subaru team appreciate your business and look forward to serving you again in the future!

July 18, 2022

Great service and appreciate the team taking care of our 2022 Subaru Outback. We’ll done. More

by MARIO.A.HERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Jul 20, 2022 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Subaru team with the care of your Outback! We appreciate your support and look forward to seeing you next time!

July 18, 2022

Every 6000 mi I rotate my tires and was told they were fine until this time and they were so bad and dry rotted it was dangerous to drive on them, so I couldn’t shop for tires and had to get them at the d More

by SUZANNEJERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile, Filip Wisniewski
Jul 19, 2022 -

Autonation Subaru Carlsbad responded

Hi Suzanne, thank you for sharing your review. We apologize for this experience and would like the opportunity to make things right for you. Please contact me at your earliest convenience. Thanks, Norman Amabile - Service Manager - (760) 804-5037

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