Autonation Subaru - Service Center
Carlsbad, CA
2,789 Reviews of Autonation Subaru - Service Center
I explicitly asked your team to check my tire pressure due to an ongoing issue with a flat. Your service member noted this on my account and maintenance team claimed they checked, noting that all tires ha due to an ongoing issue with a flat. Your service member noted this on my account and maintenance team claimed they checked, noting that all tires had a PSI of 33; however, upon leaving your lot it was clear my tire pressure remained the same, the tired had only been rotated, leaving one tired obviously lower than the rest. When I called your team to ask the next day, they told me sometimes their teams gauges were over worked/not accurate and recommended I go to a local tire shop for more air... Not sure what's worse, a service team with bad equipment or one that flat out lies. More
My sister had trouble with her car. I told her to take it to a dealer. She sure took it to the wrong one. They told her that she had a blown head gasket and problems with the transmi I told her to take it to a dealer. She sure took it to the wrong one. They told her that she had a blown head gasket and problems with the transmission, as well as needing brakes. After being given an estimate of $7000 to repair I told her to have it towed somewhere else for a second estimate. The only problem with the car turned out to be that the parking brake was sticking. Taking advantage of someone because you think they don't know anything is just plain out wrong. Do yourself a favor and skip these con artists. More
My service advisor was the best. My father past away on the day i left my car. My advisor told me not to worry and my car could stay at the dealership until i was ok to pick it up. W My father past away on the day i left my car. My advisor told me not to worry and my car could stay at the dealership until i was ok to pick it up. Work on my car was top notch and my car was washed up when i went to get it. Thank you to my service advisor. More
I responded to a free 28 point safety inspection and break inspection offer. I was not purchasing services at the time. I was most interested in the break inspection for which I got detail that I wanted break inspection offer. I was not purchasing services at the time. I was most interested in the break inspection for which I got detail that I wanted. I didn't get detail on 28 other points of inspection, but a general overview, which was OK. When offered detail, probably should have gotten detail in return. Since I didn't buy anything which they clearly hoped I would (oil change?), I am happy with what I got. More
Excellent service from John Loss. John immediately stepped in to help resolve a scheduling issue. Thanks to his efforts, my car was repaired on time. His professionalism and effective John immediately stepped in to help resolve a scheduling issue. Thanks to his efforts, my car was repaired on time. His professionalism and effectiveness at problem solving are appreciated. More
Fir iver 6 years now, Bob Baker’s service department has been my go-to location for servicing if my Subaru vehicles. The workmanship is impeccable, the customer service is top notch. They di it right the fi been my go-to location for servicing if my Subaru vehicles. The workmanship is impeccable, the customer service is top notch. They di it right the first time. They always treat me with courtesy, honesty, and respect. Work is done on when promised. Even if i lived a longed distance frim them, this is still where i’d bring my car for service. Thank you team! More
Lester Cochran is amazing! He helped me and my son with getting our engine replaced and I can't express our thanks enough. The car is running great and we are very pleased. He helped me and my son with getting our engine replaced and I can't express our thanks enough. The car is running great and we are very pleased. More