Autonation Subaru - Service Center
Carlsbad, CA
2,791 Reviews of Autonation Subaru - Service Center
John is the best service advisor. Followed him from Frank Subaru! The work on my car was done quickly. The waiting area is a little outdated but overall good experience! Followed him from Frank Subaru! The work on my car was done quickly. The waiting area is a little outdated but overall good experience! More
Appt. was 8/24. Service experience very good. Done in timely manner and service person (Julian) kept us informed. Thank you very much for car wash! (Pr was 8/24. Service experience very good. Done in timely manner and service person (Julian) kept us informed. Thank you very much for car wash! (Pretty sure I answered this survey on line, but here it is again). Thank you for the good service experience. Sandra kinner More
Baker's service facility is highly suspect. Over 6 montgs they ran up a bill $17k in ineffective charges that ended with me abandoning my car. At one point they said they replaced a fuel pump, Over 6 montgs they ran up a bill $17k in ineffective charges that ended with me abandoning my car. At one point they said they replaced a fuel pump, which they hadn't. That lie nearly resulted in a major accident, when my car died in front of a highway offramp -- not even an apology from them on their error. I highly recommend not buying from a Baker dealership as they're focus is running up a bill and not protecting their customer. More
Communication and customer service were excellent. The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the m The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the maintenance was completed. Very pleased! More
Great customer service. Honest evaluation of car service/repair issues and sensible recommendations based on age and purpose of the vehicle. Low pressure and easy to work w Honest evaluation of car service/repair issues and sensible recommendations based on age and purpose of the vehicle. Low pressure and easy to work with. Very happy. More
Really enjoyable and easy getting my Crosstrek serviced at Bob Baker. It's very responsive and quick to set up appointments and drive up for quick service. It's so nice to get a free car wash with my s at Bob Baker. It's very responsive and quick to set up appointments and drive up for quick service. It's so nice to get a free car wash with my service. We are going on 2 years owning our Subaru Crosstrek and plan to get another Subaru for our next car too. We enjoy Bob Baker Subaru in Carlsbad! More