Autonation Subaru - Service Center

Communication and customer service were excellent. The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the m The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the maintenance was completed. Very pleased! More

Lester was attentive and very helpful during our last service visit. Would recommend him to anyone in future service visit. Would recommend him to anyone in future More

Great customer service. Honest evaluation of car service/repair issues and sensible recommendations based on age and purpose of the vehicle. Low pressure and easy to work w Honest evaluation of car service/repair issues and sensible recommendations based on age and purpose of the vehicle. Low pressure and easy to work with. Very happy. More

I am very comfortable leaving my car to be serviced with you - best service ever! you - best service ever! More

Really enjoyable and easy getting my Crosstrek serviced at Bob Baker. It's very responsive and quick to set up appointments and drive up for quick service. It's so nice to get a free car wash with my s at Bob Baker. It's very responsive and quick to set up appointments and drive up for quick service. It's so nice to get a free car wash with my service. We are going on 2 years owning our Subaru Crosstrek and plan to get another Subaru for our next car too. We enjoy Bob Baker Subaru in Carlsbad! More

Each of the three visits I have made to the service center I have been very pleased. The customer waiting area has always been very clean and comfortable. center I have been very pleased. The customer waiting area has always been very clean and comfortable. More

On time and very efficient service. I’ll come back for next maintenance. Thanks again. I’ll come back for next maintenance. Thanks again. More

Customer service was great! Went there thinking I was going to spend a lot of money but the prices were great! I didn’t realize I had 2-recalls on my car and I loved how they to Went there thinking I was going to spend a lot of money but the prices were great! I didn’t realize I had 2-recalls on my car and I loved how they took the time to complete both to ensure the safety for my family! More

Tanner always has a great attitude. I know its been difficult with COVID but I really need the shuttle program back. I know its been difficult with COVID but I really need the shuttle program back. More

I was treated with disrespect. . Tanner Knapp took my car and said he will update me in an hour max 2. After 3 hours I was looking for him and he was no where. When I found him I . Tanner Knapp took my car and said he will update me in an hour max 2. After 3 hours I was looking for him and he was no where. When I found him I told him I needed to go his reply was “your car has a lot of issues”. We will start oil change now. I asked him not to do oil change and just let me go. He said ok. Tanner left to bring my car, came back 20 min after and said they already did oil change and I need to pay for it. My car mileage was 3.8 miles more. This appointment was scheduled two weeks in advance. Unfortunately my car was also not washed More