Autonation Subaru - Service Center
Carlsbad, CA
2,784 Reviews of Autonation Subaru - Service Center
John is the best service advisor. Followed him from Frank Subaru! The work on my car was done quickly. The waiting area is a little outdated but overall good experience! Followed him from Frank Subaru! The work on my car was done quickly. The waiting area is a little outdated but overall good experience! More
Appt. was 8/24. Service experience very good. Done in timely manner and service person (Julian) kept us informed. Thank you very much for car wash! (Pr was 8/24. Service experience very good. Done in timely manner and service person (Julian) kept us informed. Thank you very much for car wash! (Pretty sure I answered this survey on line, but here it is again). Thank you for the good service experience. Sandra kinner More
Baker's service facility is highly suspect. Over 6 montgs they ran up a bill $17k in ineffective charges that ended with me abandoning my car. At one point they said they replaced a fuel pump, Over 6 montgs they ran up a bill $17k in ineffective charges that ended with me abandoning my car. At one point they said they replaced a fuel pump, which they hadn't. That lie nearly resulted in a major accident, when my car died in front of a highway offramp -- not even an apology from them on their error. I highly recommend not buying from a Baker dealership as they're focus is running up a bill and not protecting their customer. More
Communication and customer service were excellent. The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the m The tech assigned to me arranged a shuttle ride so I didn’t need to hire an Uber or be late for work that morning. I was notified promptly when the maintenance was completed. Very pleased! More