Autonation Subaru - Service Center
Carlsbad, CA
2,784 Reviews of Autonation Subaru - Service Center
Great smiles and greetings. When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and a When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and attentive, I appreciated that. It was the Friday of memorial day weekend at 445 pm so I get it but quality of service should be all the time. I liked my first experience and will enjoy coming back in the future for all my Subaru needs. Thanks, Elizabeth Metcalf More
Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then returned, let me know that he would assist me as the advisor was still engaged with the other customer. Kevin was a model employee, in that he displayed courtesy, professionalism And excellent customer service. I felt like a valued customer, dealing with someone who obviously liked his job and employer. More
Service personnel (like Filip) appear knowledgeable and are helpful. Repair works sometimes appears spotty. Still waiting to determine if repairs are complete. are helpful. Repair works sometimes appears spotty. Still waiting to determine if repairs are complete. More
Lester was extremely helpful. He was very upfront with the cost/time frame of our vehicle. I would trust taking my car back to Carlsbad Subaru anytime. He was very upfront with the cost/time frame of our vehicle. I would trust taking my car back to Carlsbad Subaru anytime. More