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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,786 Reviews

2,786 Reviews of Autonation Subaru - Service Center

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October 05, 2022

I think as far as car dealership goes they're probably about average. You pay way more than you should for the labor. The communication is adequate. In general if I can find anyone else who can do the wor More

by JENIDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
October 04, 2022

my car needs service I only come to Bob Baker. The reps are knowledgeable and friendly. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
October 03, 2022

Didn’t pressure me for extra work. Decent waiting room. Finished work in timely fashion. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
October 01, 2022

The service was exceptional, very clean and professional. Eid not try to upsell me on anything I didn't need. If I was in the market for a new Subaru, This will would be my 1st and only destination. Only More

by EColon1833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
September 29, 2022

Really great service every time I take my car in! They are honest and informative. More

by NVLA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
September 27, 2022

Fast and efficient. John Loss helped me out and did a terrific job of getting the vehicle in and out. More

by DAVID.MCNAMEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
September 23, 2022

They serviced the car appropriately. But I could not get a hold of someone in the service area. The car was held over several days as the service agent would not Answer the phone or get More

by BRITTANYCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lester Cochran
Oct 04, 2022 -

Autonation Subaru Carlsbad responded

Sorry Brittney, I have spoke to your advisor about this. Norman

September 23, 2022

Kind techs and mechanics, got me in the same day I called requesting an appointment and back on road within 2 hours! More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
September 22, 2022

Courteous, friendly, walked me through every they were going to do and was done in a few hours as they said More

by PENNYSLATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
September 21, 2022

The complete worst costumer service I've ever had. Almost comical how bad this place is. More

by DNC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile
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