Autonation Subaru - Service Center

The phone system sucks. Possibly the worst I’ve experienced. I was forwarded to scam numbers (twice), didn’t receive call backs. Extremely unprofessional. As much as I trust Possibly the worst I’ve experienced. I was forwarded to scam numbers (twice), didn’t receive call backs. Extremely unprofessional. As much as I trust the employees with my car and enjoy the convenience of the location, if I have to deal with this awful phone system again I will be bringing my car elsewhere!! My complaints regarding this issue were ignored by the dealership repeatedly. If it wasn’t for a couple incredible employees in the service department I would have already left More

The service person was great. Happy to have the lounge open again. No problems. Will continue to come here. Happy to have the lounge open again. No problems. Will continue to come here. More

Recent service completed promptly while I waited. Service rep was courteous. Appreciated the car wash too. Service rep was courteous. Appreciated the car wash too. More

I had my 6000 mile oil change and service done at Bob Baker Subaru and was satisfied with the treatment.Did have to wait a few minutes at arrival before helped that part could be cleaned up but over all Baker Subaru and was satisfied with the treatment.Did have to wait a few minutes at arrival before helped that part could be cleaned up but over all satisfied More

Great service but my service lights are still on and that is a disappointment Eric was great That’s it filks is a disappointment Eric was great That’s it filks More

I had a very long wait even though I had an appointment ahead of time. I bought at Subaru because of their high safety rating. At my service, I was told that I needed new tires. I only have 15,000 miles ahead of time. I bought at Subaru because of their high safety rating. At my service, I was told that I needed new tires. I only have 15,000 miles on it! How is this safe? It is a very expensive car and they can't put decent tires on it! I am very mad and disappointed in Subaru. More

Generally a very good experience. Wish the waiting area were bigger and a bit more up to date. No masks required. Some staff and customers with masks, which is good. Wish the waiting area were bigger and a bit more up to date. No masks required. Some staff and customers with masks, which is good. More

I have always gotten great service here at Bob Baker Subaru. Friendly staff that always answers my questions. Subaru. Friendly staff that always answers my questions. More

Answered my questions, resolved my concerns. Check in and out expedited with courteous service.Thanks! Check in and out expedited with courteous service.Thanks! More