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Autonation Subaru - Service Center

Carlsbad, CA

4.4
2,784 Reviews

2,784 Reviews of Autonation Subaru - Service Center

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October 08, 2022

Great service but my service lights are still on and that is a disappointment Eric was great That’s it filks More

by JLOREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
October 08, 2022

I had a very long wait even though I had an appointment ahead of time. I bought at Subaru because of their high safety rating. At my service, I was told that I needed new tires. I only have 15,000 miles More

by DSL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
October 08, 2022

Generally a very good experience. Wish the waiting area were bigger and a bit more up to date. No masks required. Some staff and customers with masks, which is good. More

by ANDY ZACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
October 07, 2022

I have always gotten great service here at Bob Baker Subaru. Friendly staff that always answers my questions. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
October 06, 2022

Answered my questions, resolved my concerns. Check in and out expedited with courteous service.Thanks! More

by CHICALIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
October 06, 2022

Got a tire rotation and 2 days later my tire pressure light is warning me that my tires are low. Don’t you check and fill tires after rotation? More

by TERRYCMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lester Cochran
Oct 06, 2022 -

Autonation Subaru Carlsbad responded

Sorry about that, usually the light would have been on the same day. If you would like we can check it out for you.

Oct 06, 2022 -

TERRYCMOORE responded

I just drove straight home so it’s possible the light was on … the point is, why are the tires showing low pressure when they should have been checked and filled after rotation?? Now I have to make another trip to add air.

October 05, 2022

Easy. Great service. Quick response and the looked into a warranty for my part that needed replaced More

by DPOLINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
October 05, 2022

Erik is amazing! This was the second time he has worked with me and both times he went above and beyond. Give that man a promotion or at least a raise. More

by colintrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
October 05, 2022

I think as far as car dealership goes they're probably about average. You pay way more than you should for the labor. The communication is adequate. In general if I can find anyone else who can do the wor More

by JENIDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
October 04, 2022

my car needs service I only come to Bob Baker. The reps are knowledgeable and friendly. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
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