Autonation Subaru - Service Center
Carlsbad, CA
2,786 Reviews of Autonation Subaru - Service Center
Fairly painless! It would be helpful to have a better estimate for time required. We were told 4 hours so took 2 cars. About 1/2 hour one way. Took less than 2...if It would be helpful to have a better estimate for time required. We were told 4 hours so took 2 cars. About 1/2 hour one way. Took less than 2...if we knew that we would have just hung out and gone to lunch! Also did not receive a call letting us know how long once it went back to service area as promised. I understand it may be difficult yo estimate some repair times but this was a chip reprogram and oil change. More
Great service! Customer service was great! He was good at making me feel comfortable about leaving my car there to be worked on and explaining what was to be done. A Customer service was great! He was good at making me feel comfortable about leaving my car there to be worked on and explaining what was to be done. Also the time it took to have my car back was not as long as predicted which was good. More
Great service Great customer service, and performed a great job on my vehicle. Everything went smoothly and worked with my schedule and wasn’t time consuming . Great customer service, and performed a great job on my vehicle. Everything went smoothly and worked with my schedule and wasn’t time consuming . Thanks! More
Great Customer Service The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer s The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer satisfaction. More
Recall service My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. Good job. More
Excellent! Responsive, quick, thorough, courteous. Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an excellent service representative! More
Excellent service but very expensive My Forester runs better than it did when I brought it in. It was finished in a timely manner, four hours or less even though they had to replace the b My Forester runs better than it did when I brought it in. It was finished in a timely manner, four hours or less even though they had to replace the brake pads. Lea Dannals was very knowledgeable. I had a question about a low tire pressure warning light and she understood how the system works and explained it to me. I have always had this vehicle serviced at this dealership. When I brought it in in September of 2018, I was told the 30K service would be about $300. Seven or eight months later the price had gone up $200, to $500. I intend to keep my Forester for awhile but if the cost of repair starts to equal my car payments I might have to reconsider. More
Great service I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied More
Best Service Center Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some o Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some of my UBER passengers fir the great sales and service departmnt More
Excellent customer service Bob Baker VW was very friendly. Customer service was top notch. Carlos was friendly, honest and communicated when necessary. He addressed all my conce Bob Baker VW was very friendly. Customer service was top notch. Carlos was friendly, honest and communicated when necessary. He addressed all my concerns and solved the major presenting issue. More