Autonation Subaru - Service Center

A Recurring problem finally FIXED!! Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I w Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I was not. He was friendly in the face of my frustrations. Bobby is an excellent communicator. He delivered candid, honest assessments on my old cars potential problems (10 year old beetle convertible) and worked with the entire team at Bob Baker to "make it right". Thank you Bobby! More

Appointment for replacement of recalled passenger airbag. I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next day. Tanner was good to keep in touch with me. More

Tanner Knapp Tanner was very courteous & efficient. I am use to getting our oil change done at our local Ford dealer in Port Angeles, WA, The Works for around $4 Tanner was very courteous & efficient. I am use to getting our oil change done at our local Ford dealer in Port Angeles, WA, The Works for around $42.00. I was told your price range is over $50.00. More

Great service I've purchased 2 Subarus from Bob Baker and have been taking my cars to the service department since 2003. In all that time, I've never had an issue I've purchased 2 Subarus from Bob Baker and have been taking my cars to the service department since 2003. In all that time, I've never had an issue and have had the best service advisors. Every person in the service department, the technicians, the advisors, etc., are always very helpful, knowledgeable and willing to go the extra step for their customers. More

Fairly painless! It would be helpful to have a better estimate for time required. We were told 4 hours so took 2 cars. About 1/2 hour one way. Took less than 2...if It would be helpful to have a better estimate for time required. We were told 4 hours so took 2 cars. About 1/2 hour one way. Took less than 2...if we knew that we would have just hung out and gone to lunch! Also did not receive a call letting us know how long once it went back to service area as promised. I understand it may be difficult yo estimate some repair times but this was a chip reprogram and oil change. More

Great service! Customer service was great! He was good at making me feel comfortable about leaving my car there to be worked on and explaining what was to be done. A Customer service was great! He was good at making me feel comfortable about leaving my car there to be worked on and explaining what was to be done. Also the time it took to have my car back was not as long as predicted which was good. More

Great service Great customer service, and performed a great job on my vehicle. Everything went smoothly and worked with my schedule and wasn’t time consuming . Great customer service, and performed a great job on my vehicle. Everything went smoothly and worked with my schedule and wasn’t time consuming . Thanks! More

Great Customer Service The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer s The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer satisfaction. More

Recall service My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. Good job. More

Excellent! Responsive, quick, thorough, courteous. Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an excellent service representative! More