Autonation Subaru - Service Center
Carlsbad, CA
2,790 Reviews of Autonation Subaru - Service Center
Great service Part that came in was defective other than wasting my time waiting for a new one, Zach, gave me a loaner so the job can be done right. Great job Zach Part that came in was defective other than wasting my time waiting for a new one, Zach, gave me a loaner so the job can be done right. Great job Zach! More
Pleased The professionalism and courtesy of my service advisor Joseph Phillips (aka JP) is unparalleled. His explanations and communication made my service ex The professionalism and courtesy of my service advisor Joseph Phillips (aka JP) is unparalleled. His explanations and communication made my service experience an extremely positive experience. More
Friendly Service Will was very friendly informative about the service I was receiving. Suggested to me what needed to be done the car. All the service staff seem eager Will was very friendly informative about the service I was receiving. Suggested to me what needed to be done the car. All the service staff seem eager to help, the dealership is very clean and comfortable. More
Good service, but 1 disappointing result I have typically had good service at Bob Baker Subaru until the last service. Had to have the CVT transmission replaced. It was completed but the tra I have typically had good service at Bob Baker Subaru until the last service. Had to have the CVT transmission replaced. It was completed but the transmission pan wasn't sealed properly and leaked transmission fluid all over my garage. Not a little bit, but at least a quart. Had to take it back to get resealed. Sloppy work, now every time I pull out of the garage I double check for leaks. More
Gets the job done Everyone tries their best. The motor company hasn’t made it easy with obfuscation and treachery. It would be wonderful to transform the entire auto in Everyone tries their best. The motor company hasn’t made it easy with obfuscation and treachery. It would be wonderful to transform the entire auto industry from slight of hand artists into genuine folks but that only happens in fairy tales. More
Car comes back perfect I sometimes wonder but the car always comes back perfect and the service rep always takes time to go over things with me. Happy to have the car and t I sometimes wonder but the car always comes back perfect and the service rep always takes time to go over things with me. Happy to have the car and the service. More
Had 2 small issues to resolve. Received excellent, efficient and thoughtful service. I was encouraged to come in right away. I was supported by the friendly reception I received whe Received excellent, efficient and thoughtful service. I was encouraged to come in right away. I was supported by the friendly reception I received when I arrived. Even though one was easily resolved,the fellow helping me explained it thoroughly and fudn’t Talk down to me. I appreciate that very much. More
30000 miles check up I was greeted by a couple of team members as soon as I arrived. I was helped by Mr. Reynolds who was very polite, professional and helpful. After a I was greeted by a couple of team members as soon as I arrived. I was helped by Mr. Reynolds who was very polite, professional and helpful. After a short pleasant conversation he got me on to a shuttle. The service was quick, I will be back. More
Recalls and service Good freindly service as usual. Serviced two recalls and changed tires and rotated. Car came back fully serviced and clean. highly recomend tem for Good freindly service as usual. Serviced two recalls and changed tires and rotated. Car came back fully serviced and clean. highly recomend tem for Subaru service. More
Trunk wiring harness Purchased my 2013 cc here at Bob Baker and have been very pleased with the car. Also, have been very pleased with the services received at Bob Baker Purchased my 2013 cc here at Bob Baker and have been very pleased with the car. Also, have been very pleased with the services received at Bob Baker service center since my purchase. Bobby has been extremely helpful and very good at explaining any issues. Thank you! More