Autonation Subaru - Service Center
Carlsbad, CA
2,791 Reviews of Autonation Subaru - Service Center
1st real 2015 Outback Service plus recall service Scheduling team was polite and helpful in setting up service. Service personnel were prompt, friendly, and completed all work in the estimated time. O Scheduling team was polite and helpful in setting up service. Service personnel were prompt, friendly, and completed all work in the estimated time. Overall great experience. More
Great service JP was excellent, my service was excellent, I’m so very happy with my car and Bob Baker Subaru. You exceed my expectations every time I come in JP was excellent, my service was excellent, I’m so very happy with my car and Bob Baker Subaru. You exceed my expectations every time I come in More
Volkswagon service Great interaction with service representative, as well as communication regarding the vehicle resolution process. I was definitely happy with the ser Great interaction with service representative, as well as communication regarding the vehicle resolution process. I was definitely happy with the service. They also appeared solution oriented. More
Great team Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. I was bummed my car radio wasn't working properly, even more so when the replacement wasn't working, but they were incredibly kind, professional and very thorough with trouble shooting. Their customer service made all the difference, so huge thank you. More
Everything was perfect I took my 2016 sub crosstrex in for 30k service As usual, everything was smooth - greeted when I pulled up, had everything ready to go, finished I took my 2016 sub crosstrex in for 30k service As usual, everything was smooth - greeted when I pulled up, had everything ready to go, finished abit earlier than they estimated, called me and I was out the door More
Car battery replacement Got us a same day appointment for a dead car battery. Friendly service and had the car ready as promised. Also advised on upcoming maintenance needs. Got us a same day appointment for a dead car battery. Friendly service and had the car ready as promised. Also advised on upcoming maintenance needs. More
Excellent Service While getting work done on your car is never fun, the professionalism of this dealership makes me a return customer. I appreciate that all repairs and While getting work done on your car is never fun, the professionalism of this dealership makes me a return customer. I appreciate that all repairs and upcoming maintenance are explained to me thoroughly. I recently took in my car to just get replacement keys made and was pleased that an inspection was also performed. Highly recommend! More
ULTIMATE CUSTOMER SERVICE Worked with Bobby Reynolds as my service writer this visit. Beyond exceptional is the only way to describe my experience with this appointment. The Worked with Bobby Reynolds as my service writer this visit. Beyond exceptional is the only way to describe my experience with this appointment. The work was preformed in a shorter period of time which was great as well. More
Speedy and thorough Went in for Subaru 6 month check. All was done in 2 hrs. Employees were friendly and helpful. Car had tires rotated, oil changed and all fluids topped Went in for Subaru 6 month check. All was done in 2 hrs. Employees were friendly and helpful. Car had tires rotated, oil changed and all fluids topped off. Too many other items checked for me to remember them all. More
Routine 24,000 mile service on my 2017 Outback This was the last of my routine service that was included for my 2017 Outback. All service has been done at Bob Baker since new. Every time this servi This was the last of my routine service that was included for my 2017 Outback. All service has been done at Bob Baker since new. Every time this service has been completed in a timely manner including washing. I’ve always been treated with respect by all including service righter ,Zack and also the shuttle drivers. I will always choose Baker in the future. Thank you More