Autonation Subaru - Service Center
Carlsbad, CA
2,787 Reviews of Autonation Subaru - Service Center
Windshield repair I went in to make appt for a windshield repair. JP assisted me with ordering the part and called me when part was available to install. Tanner took I went in to make appt for a windshield repair. JP assisted me with ordering the part and called me when part was available to install. Tanner took the car in and called when it was ready. The install took a little longer than quoted but overall the service was fine. More
Friendly Service I appreciate their willingness to listen to my concerns (not always the case at a dealership). William and Norman were great and the reason I will con I appreciate their willingness to listen to my concerns (not always the case at a dealership). William and Norman were great and the reason I will continue to use this dealership! More
Very Efficient I brought my Subaru in Saturday for routine maintenance. I usually wait, and I was pleasantly surprised how quickly the maintenance was completed. I w I brought my Subaru in Saturday for routine maintenance. I usually wait, and I was pleasantly surprised how quickly the maintenance was completed. I was on my way in no time (about 45 minutes or so). Kudos to the maintenance team! More
Car serviced. Very efficient and polite. I like having an option of someone taking me home. Also like the size of the waiting room and having fresh coffee and TV Very efficient and polite. I like having an option of someone taking me home. Also like the size of the waiting room and having fresh coffee and TV to watch. More
Service Dept- March 2019 Efficient In & Out of the Service area. Plain, up front explanation given for reason and cost of service to be perfromed. Completed on time as promise Efficient In & Out of the Service area. Plain, up front explanation given for reason and cost of service to be perfromed. Completed on time as promised. More
Oil change Service was performed in the expected time frame. Second time Tanner helped with my service. He is an excellent representative of your company. He Service was performed in the expected time frame. Second time Tanner helped with my service. He is an excellent representative of your company. He should be acknowledged for his customer service. More
1st real 2015 Outback Service plus recall service Scheduling team was polite and helpful in setting up service. Service personnel were prompt, friendly, and completed all work in the estimated time. O Scheduling team was polite and helpful in setting up service. Service personnel were prompt, friendly, and completed all work in the estimated time. Overall great experience. More
Great service JP was excellent, my service was excellent, I’m so very happy with my car and Bob Baker Subaru. You exceed my expectations every time I come in JP was excellent, my service was excellent, I’m so very happy with my car and Bob Baker Subaru. You exceed my expectations every time I come in More
Volkswagon service Great interaction with service representative, as well as communication regarding the vehicle resolution process. I was definitely happy with the ser Great interaction with service representative, as well as communication regarding the vehicle resolution process. I was definitely happy with the service. They also appeared solution oriented. More
Great team Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. I was bummed my car radio wasn't working properly, even more so when the replacement wasn't working, but they were incredibly kind, professional and very thorough with trouble shooting. Their customer service made all the difference, so huge thank you. More