Autonation Subaru - Service Center
Carlsbad, CA
2,786 Reviews of Autonation Subaru - Service Center
2+ hour wait after making an appointment two weeks ago for a $110 oil change is not acceptable. discovered an unexplained bubble in the tire wall a few days later. Had to get four brand new tires because for a $110 oil change is not acceptable. discovered an unexplained bubble in the tire wall a few days later. Had to get four brand new tires because it was all-wheel-drive. Tire service said it was from impact, I did not hit anything. More
Friendly and honest service. John Loss was very welcoming and put in extra effort to help. They were able to see us in short notice and completed the service quickly. Thank you John Loss was very welcoming and put in extra effort to help. They were able to see us in short notice and completed the service quickly. Thank you More
Great people, best prices in SoCal (bought 3 cars there, their offers were better than any SoCal dealership. Good service department as well, very well organized. their offers were better than any SoCal dealership. Good service department as well, very well organized. More
This place is very organized. Professional and willing to accommodate whatever your car needs are. I would definitely recommend Bob Baker Subaru . Professional and willing to accommodate whatever your car needs are. I would definitely recommend Bob Baker Subaru . More
Erik Lopez was a cocky xxxxxxx. He yelled at me to move my car when I was blocked by another vehicle and I felt it was unsafe to move forward without scratching my door. Then he He yelled at me to move my car when I was blocked by another vehicle and I felt it was unsafe to move forward without scratching my door. Then he walked off like a child who tantrums and gave me to someone else. The next guy would not give me his name even though these idiots have their names painted on the glass doors. The manager Armando was amazing! But the damage was done and I ended up buying a Toyota RAV4 as a result. More
The phone system sucks. Possibly the worst I’ve experienced. I was forwarded to scam numbers (twice), didn’t receive call backs. Extremely unprofessional. As much as I trust Possibly the worst I’ve experienced. I was forwarded to scam numbers (twice), didn’t receive call backs. Extremely unprofessional. As much as I trust the employees with my car and enjoy the convenience of the location, if I have to deal with this awful phone system again I will be bringing my car elsewhere!! My complaints regarding this issue were ignored by the dealership repeatedly. If it wasn’t for a couple incredible employees in the service department I would have already left More