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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

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April 04, 2019

Oil Change and a smile Courteous discussion; prompt drive- up oil change, good technical explanations to my questions about specific inspections conducted and findings. Havi More

by pt’s Tribeca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Dannals
April 04, 2019

REALLy friendly and professional Thank you for the polite and professional service for my Crosstrek JP was awesome and was super helpful. All the staff is great but JP stands out for More

by jennsantel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
April 04, 2019

2 recalls fixed Went fine, but they didn’t add fluids to back windshield reservoir despite my asking, simple request so I’m a little disappointed not done More

by KP2070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Dannals
April 03, 2019

Warranty issue for a 2018 Canadian Outback Jamie Wiest and Tanner Knapp went to the wall and moved a mountain to ensure that my back-up camera, navigation, radio, and Bluetooth (Star Link) issu More

by melnyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wiest, Tanner Knapp
April 03, 2019

1st time Zac was very informative in explaining my problem and what needs to be done. He also explain how service dept. Work which was very helpful since it wa More

by Powers69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
April 03, 2019

Very disappointed. Not honest with the wait time for minor services. A car wash was offered and I received my vehicle with black oil marks on the bottom door jamb th More

by Corpuzpc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
William Carrasco
Apr 04, 2019 -

Autonation Subaru Carlsbad responded

Sorry for the oil marks, please bring the vehicle in for a free car was and I will also clean the marks off the door jamb. Norman

April 03, 2019

Friendly and efficient explained what was wrong and made it right. I was visiting from out of state and they took care of me as if I was a long term customer! More

by curttyerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
April 03, 2019

Recent oil change experience Great service from start to finish always. Chad helped me get in and out of the shop quickly with all the info I need in my car. More

by flightmorillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ackerman
April 03, 2019

Always good things to say! Consistently impressed with the service at this dealer. Zach helped me this time and he is very professional and efficient. I will buy my next car he More

by jessica.noyala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
April 02, 2019

Outstanding service My Outback needed its 24 month service. Leah promised to have the car serviced in 1 1/2 hours. They finished the inspection and service in the time pr More

by gparberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Dannals
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