Back

Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

Sort by
April 19, 2019

Professional Care I took my car in for the 30000 mile check up and was treated professionally and fairly. This is a lease and they did all the work necessary to keep it More

by jwbeall777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Norconk, Julian Perez
April 19, 2019

Excellent service customer service above the rest Our service advisor William went above and beyond, He made sure we were well informed of every step and communicated with us promptly everything that More

by jcv.gaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco, Tanner Knapp
April 18, 2019

Maintenance I needed an oil change and new windshield wipers. I was not aware that I also needed a coolant replacement. Bobby was very helpful with this to my tot More

by Euroshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
April 18, 2019

Great Experience Oustanding Workers , very polite , very understanding when it comes to my vehicle . Great Envorinment , cleaniness is excellent , lounge is great to r More

by Fonz_VW98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista, Hugh Stewart, Jason Field, Billy Toolen, Jose Vivar, Norman Amabile, Bobby Reynolds, William Carrasco, Carlos Espinoza
April 18, 2019

Car recall I had to take my car in for a recall. I dealt with Bobby Reynolds who I've dealt with before and he's always super nice and gets my car in and out as More

by Speetpea199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
April 18, 2019

Recall on mileage to travel It seams all they did was remove the display of miles to go before you need gas. I am not happy with the removing the display More

by larrykchandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leah Dannals
Apr 18, 2019 -

Autonation Subaru Carlsbad responded

The recall repair is a reprogramming or soft ware down load to combination meter, this repairs the calculation of the fuel which affect the fuel mile calculator. This is what we are told to do to repair this issue per the manufacturer Subaru. So more than just removing the display . Thanks hopefully this make sense, if you need more information please contact Subaru directly for more in depth information.

April 18, 2019

Efficient and friendly service I took my 2017 Crosstrek in for its 30,000 mile checkup. My service adviser, Julian, was so helpful and found ways for me to save money on some extra More

by aguralnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers, Julian Perez
April 18, 2019

Another great experience It is always great working with JP. He is so friendly and always lets me know exactly what is going on with my car. I came in early to get my car serv More

by l1sapaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
April 18, 2019

Oil change. Repair a shifter issue I had an issue with my key getting stuck in the ignition. Warranty expired 1 month ago. Repair done as Good will. Awesome service!! Thank you Tanner! More

by LeeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
April 18, 2019

Great, fast service This is a great service center. Everybody is friendly, fast and efficient. We brought two cars and were in and out in about 2 hours. It helps that th More

by sbayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
...
265
...