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Autonation Subaru - Service Center

Carlsbad, CA

4.4
2,784 Reviews

2,784 Reviews of Autonation Subaru - Service Center

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November 13, 2022

Prompt and professional. Got done in time promised . Very courteous and friendly. Very thorough and precise. More

by ALFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 12, 2022

Problem is still there. Lack of communication. No call backs. This is the 2nd survey I've done. I've left messages and called several times. Overall their service center is More

by SARAHJANE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of last service rep but he did great!!
November 12, 2022

They are pretty much on time. Place seems to be clean and orderly. People are nice and knowledgeable. More

by mimbriglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 11, 2022

I did receive better service this last visit, but I noticed my radiator fluid was not topped off. Makes me wonder what was missed... More

by MICKEY MCGUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
November 11, 2022

One of the quicker turn arounds that I've had for service on my vehicle More

by NICK.PARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
November 11, 2022

Finally able to get vehicle fixed. Thankfully! Upset quite a while, Took determination to get service I deserved. Quite a drama. More

by CHRISGMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 09, 2022

Every aspect of my experience was well handled, transparent, honest, and efficient. This shop is a well oiled machine and I do recommend them highly. More

by Mike L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
November 06, 2022

The Service Manager, Lester Cochran, made sure I was taken care of this time. Hopefully, all future visits will be as successful. More

by MICKEY MCGUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
November 05, 2022

The prices keep going up and up and definitely faster than inflation. Gauging cones to mind.... More

by majidkh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Lopez
November 05, 2022

Friendly staff and quality care of your car while being serviced and repaired at Subaru. More

by IAMCRAFTQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loss
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