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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,786 Reviews

2,786 Reviews of Autonation Subaru - Service Center

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November 13, 2022

My service was just what expected for 2 recalls. I left the car for review and received full report in 4 hours More

by Tamilasd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 13, 2022

The service advisor kept me well-informed about service repairs that were needed and returned my car promptly. Very helpful with everything. More

by JANESDUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
November 13, 2022

Prompt and professional. Got done in time promised . Very courteous and friendly. Very thorough and precise. More

by ALFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 12, 2022

Problem is still there. Lack of communication. No call backs. This is the 2nd survey I've done. I've left messages and called several times. Overall their service center is More

by SARAHJANE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of last service rep but he did great!!
November 12, 2022

They are pretty much on time. Place seems to be clean and orderly. People are nice and knowledgeable. More

by mimbriglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 11, 2022

I did receive better service this last visit, but I noticed my radiator fluid was not topped off. Makes me wonder what was missed... More

by MICKEY MCGUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
November 11, 2022

One of the quicker turn arounds that I've had for service on my vehicle More

by NICK.PARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
November 11, 2022

Finally able to get vehicle fixed. Thankfully! Upset quite a while, Took determination to get service I deserved. Quite a drama. More

by CHRISGMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
November 09, 2022

Every aspect of my experience was well handled, transparent, honest, and efficient. This shop is a well oiled machine and I do recommend them highly. More

by Mike L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
November 06, 2022

The Service Manager, Lester Cochran, made sure I was taken care of this time. Hopefully, all future visits will be as successful. More

by MICKEY MCGUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
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