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Autonation Subaru - Service Center

Carlsbad, CA

4.4
2,784 Reviews

2,784 Reviews of Autonation Subaru - Service Center

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November 22, 2022

Organized, focused on customer, good selection of cars, staff has positive attitude, staff tried hard to succeed. More

by J.R.MORRIS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steven - sales, very professional, good with people. , Christy Vogel
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November 21, 2022

Could not ask for a higher degree of service and personal handling of a Subaru mfg defect. More

by Thomas Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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November 19, 2022

Our sales person (Manny) did not rush us he provided us all the answers to our questions. More

by HAMILTONATC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Delos Santos
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November 18, 2022

Had excellent service - Terry was very helpful and not pushy at all when discussing our options. More

by JAMESON.HEARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Heitger, Julian Perez, Shannon Olivarez
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November 17, 2022

This is the second time this happened. I get there and I sit in my car for 15 and 20 minutes and nobody helps me nobody acknowledges me. I have to finally interrupt a conversation with one More

by cyndi1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service guy who finally helped only because I asked was Filip but he was not the me chatting with the car in front of me
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Nov 17, 2022 -

cyndi1972 responded

I already wrote all i need

November 17, 2022

All my experiences here have been great I drive from la Mesa if that tells anything I will continue to have service done here More

by Ericjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski, Lester Cochran
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November 17, 2022

Did not resolve the Issue and kept my car longer than initially stated. Dismissed at arrival because I didn’t have an appointment. Felt like no one actually wanted to help me resolve my issue. Super dism More

by SOFIAJDEOLIVEIRA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian Perez
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November 16, 2022

This is the third time that I’ve had issues with my trunk not working after it was serviced here. This time it wouldn’t close without me forcing it and then my battery died. So my husband had to work from ho More

by GWENROSS0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez
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November 13, 2022

My service was just what expected for 2 recalls. I left the car for review and received full report in 4 hours More

by Tamilasd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
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November 13, 2022

The service advisor kept me well-informed about service repairs that were needed and returned my car promptly. Very helpful with everything. More

by JANESDUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
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