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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,790 Reviews

2,790 Reviews of Autonation Subaru - Service Center

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December 20, 2022

Great,! Very reliable and determined to identify the cause of the problem. No complaints at all. More

by siruilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez, John Loss
December 19, 2022

It was nice it was clean and they were very pleasing people to talk to. More

by DIEGO
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

Every service member I spoke with was very kind however my overall experience left me with an impression that the service department was very unorganized. More

by calebramirez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was never formally assigned a service rep. I’m sure this is why my experience was poor.
December 14, 2022

I was an early arrival, even before some other service writers. When Julian Perez arrived, he was quick to come to my car, and take care of my needs. I feel that perhaps I made him late getting off work More

by HRBRMDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
December 13, 2022

This was my first experience with customer service for an oil change. I was so impressed with the entire quality of how my visit went. I simply don’t have enough room here . There was a gorgeous Christmas tr More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
December 11, 2022

John Loss is one of your best! He went above and beyond the call to service. More

by EDUBO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
December 10, 2022

Don’t tell me a safety recall will take 4-6 hours and you offer me no rental car and no shuttle and I have toddlers Also why do 3 different service sept employees explain 1 recall in 3 different ways? Be More

by Cmytinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Norman Amabile, Julian Perez, Erik Lopez
December 09, 2022

The service here is consistently exceptional! The customer lounge is comfortable and dog friendly as well. More

by SJOANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
December 08, 2022

Last visit for oil change and tire pressure lite took 3 hrs+, more than double the estimate. No communication from service writer, had to track him down a couple times, once he was at lunch. First they d More

by CHARMION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Loss
December 04, 2022

Just started to coming to this Dealership due to the fact the Service Advisor took care of me at another Dealership for almost 10 years. More

by TANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
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