Autonation Subaru - Service Center

Work was done at promised time John Moss was very attentive to my needs and helpful Had trouble when first brought car in as other service advisor said AC diagnostics machine was broken and was dism attentive to my needs and helpful Had trouble when first brought car in as other service advisor said AC diagnostics machine was broken and was dismissed with little simpathy to the issue More

Exelent customer and automotive service. I would return to Bob Baker Subaru for their service. I would return to Bob Baker Subaru for their service. More

No appointments were available for several days but I took my car as a walk up and they got to it the next day, fixed the problems quickly and communicated well along the way. When I came to collect my c took my car as a walk up and they got to it the next day, fixed the problems quickly and communicated well along the way. When I came to collect my car and pay, the invoice was ~$400 more than I had been quoted but the representative got the bill down to what I was quoted after pressing a few buttons. More

Very attentive. Wish Subaru made a none plug in hybrid. Would only buy from Bob Baker. Wish Subaru made a none plug in hybrid. Would only buy from Bob Baker. More

Julian was the one to help me. He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! More

I was very satisfied with the way my problem was handled and covered under my warranty. Julian was very courteous and helpful. and covered under my warranty. Julian was very courteous and helpful. More

Friendly prompt service! Able to easily make an appointment for the time I proffered. Will use them again. Able to easily make an appointment for the time I proffered. Will use them again. More

I could not be more disappointed. During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business from my family. I am mostly upset that he would not take ownership of the lost part, and I was made to feel like I had done something to do with losing the cover. The car has a full warranty and is only serviced at this location. More

Called and asked about a recall notice I got for my 2017 Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I need Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I needed to get fixed. When I showed up for the appt I was told that there was no fix for the recall yet so nothing needed to be done. My car was at the service department for 2 FULL DAYS to get a sensor placed! I picked the car and drove it off the lot and the TMPS warning alert came right back on. Very disappointed. I paid a couple hundred dollars for ABSOLUTELY NOTHING and was without my car for 2 days right before Christmas. More