Autonation Subaru - Service Center

I could not be more disappointed. During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business from my family. I am mostly upset that he would not take ownership of the lost part, and I was made to feel like I had done something to do with losing the cover. The car has a full warranty and is only serviced at this location. More

Called and asked about a recall notice I got for my 2017 Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I need Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I needed to get fixed. When I showed up for the appt I was told that there was no fix for the recall yet so nothing needed to be done. My car was at the service department for 2 FULL DAYS to get a sensor placed! I picked the car and drove it off the lot and the TMPS warning alert came right back on. Very disappointed. I paid a couple hundred dollars for ABSOLUTELY NOTHING and was without my car for 2 days right before Christmas. More

Did not fix the recall as requested nor did they top of fluids, as most services do. fluids, as most services do. More

Such a great experience. Appreciated being able to my car in for recall work. Lester is a great service manager. Very responsive and knowledgeable. Appreciated being able to my car in for recall work. Lester is a great service manager. Very responsive and knowledgeable. More

An extremely fun and easy process! This was my first time buying a new car and I’m so happy I chose Bob Baker! This was my first time buying a new car and I’m so happy I chose Bob Baker! More

Staff are very helpful and courteous. Very flexible and accomodating with regards to the loaner vehicle needs. Very flexible and accomodating with regards to the loaner vehicle needs. More

Dropped off car. Never heard back after leaving multiple msgs. Had to visit in person. Then, no return calls. Seriously. Never heard back after leaving multiple msgs. Had to visit in person. Then, no return calls. Seriously. More

Each of my experiences at Bob Baker Subaru has been excellent. The technicians are knowledgeable and friendly. They explain everything in detail. excellent. The technicians are knowledgeable and friendly. They explain everything in detail. More

Lester is awesome! ! Incredible customer service. Keeps me coming back to Bob Baker! Very communicative and helpful. ! Incredible customer service. Keeps me coming back to Bob Baker! Very communicative and helpful. More

Solid dealer. Not overly pushy. Was glad to see that they are not selling new cars over msrp. Not overly pushy. Was glad to see that they are not selling new cars over msrp. More