Autonation Subaru - Service Center
Carlsbad, CA
2,784 Reviews of Autonation Subaru - Service Center
Julian was the one to help me. He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! More
Friendly prompt service! Able to easily make an appointment for the time I proffered. Will use them again. Able to easily make an appointment for the time I proffered. Will use them again. More
I could not be more disappointed. During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business from my family. I am mostly upset that he would not take ownership of the lost part, and I was made to feel like I had done something to do with losing the cover. The car has a full warranty and is only serviced at this location. More
Called and asked about a recall notice I got for my 2017 Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I need Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I needed to get fixed. When I showed up for the appt I was told that there was no fix for the recall yet so nothing needed to be done. My car was at the service department for 2 FULL DAYS to get a sensor placed! I picked the car and drove it off the lot and the TMPS warning alert came right back on. Very disappointed. I paid a couple hundred dollars for ABSOLUTELY NOTHING and was without my car for 2 days right before Christmas. More
Such a great experience. Appreciated being able to my car in for recall work. Lester is a great service manager. Very responsive and knowledgeable. Appreciated being able to my car in for recall work. Lester is a great service manager. Very responsive and knowledgeable. More
An extremely fun and easy process! This was my first time buying a new car and I’m so happy I chose Bob Baker! This was my first time buying a new car and I’m so happy I chose Bob Baker! More