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Autonation Subaru - Service Center

Carlsbad, CA

4.4
2,784 Reviews

2,784 Reviews of Autonation Subaru - Service Center

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January 02, 2023

Very attentive. Wish Subaru made a none plug in hybrid. Would only buy from Bob Baker. More

by HAPP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
December 30, 2022

Julian was the one to help me. He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! More

by Lakyyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
December 29, 2022

I was very satisfied with the way my problem was handled and covered under my warranty. Julian was very courteous and helpful. More

by CARONNANCY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
December 29, 2022

Friendly prompt service! Able to easily make an appointment for the time I proffered. Will use them again. More

by DENNISTICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reservation person (female) pleasant to deal with., John Loss
December 28, 2022

I could not be more disappointed. During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business More

by Thomas Harrington
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Norman Amabile, Norman Amabile
December 27, 2022

Called and asked about a recall notice I got for my 2017 Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I need More

by RAYNA27RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lester Cochran
December 26, 2022

Did not fix the recall as requested nor did they top of fluids, as most services do. More

by dunnshyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parker R
December 24, 2022

Such a great experience. Appreciated being able to my car in for recall work. Lester is a great service manager. Very responsive and knowledgeable. More

by debra ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
December 24, 2022

An extremely fun and easy process! This was my first time buying a new car and I’m so happy I chose Bob Baker! More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Lang, Shannon Olivarez
December 23, 2022

Staff are very helpful and courteous. Very flexible and accomodating with regards to the loaner vehicle needs. More

by JANMARC2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
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