Autonation Subaru - Service Center

I had a 10:30am appt for an oil change. I was told by Lester it would be a 2 hour wait. At 12:30pm I found Lester and asked him how much longer since he had not checked on me. He said my ca I was told by Lester it would be a 2 hour wait. At 12:30pm I found Lester and asked him how much longer since he had not checked on me. He said my car was next in line and walked away. Next in line to be done or start the oil change which would take an hour?! Then I saw him put a post it on his door and leave. The note said going to lunch back at 1:35. He did not assign me to anyone else or tell me he was going to lunch! Clearly my time meant nothing to him. I found another service person and told him what was going on. They had not even started my car and it was almost 1pm at this point. He assured me they would get my car in next and rush through the service. I was so upset at this point I went and spoke with the service manager. He felt terrible about my experience and said he would speak to Lester. This is my first time owning a Subaru and based on my service experience I would go back to Toyota in a heartbeat for my next car. Extremely disappointing! More

Once I reached the service dept by phone all went smoothly. I had a difficult time reaching the scheduler by phone. When I arrived for service it took 10 minutes before any said hello or w e will be smoothly. I had a difficult time reaching the scheduler by phone. When I arrived for service it took 10 minutes before any said hello or w e will be right with you. The service was completed as planned. More

The advisors were very efficient and professional. Not much more to say but they were good people Not much more to say but they were good people More

I didn’t go in expecting to buy, just to look and test drive (maybe). But Austin was fantastic and found me exactly what I wanted. He was very patient and very kind. I also appreciated Joey, in finance, m drive (maybe). But Austin was fantastic and found me exactly what I wanted. He was very patient and very kind. I also appreciated Joey, in finance, making the buying process quick and seamless. I love my car More

Very very very very good. Completed job on time. Happy with the service. Very very good Completed job on time. Happy with the service. Very very good More

Professional and great people! ! Great job as expected. I will continue to brubg my car for services!!!! ! Great job as expected. I will continue to brubg my car for services!!!! More

Great customer service! Only issue was that Subaru didn’t work with my warranty company so had to handle it myself. Other than that it was a great experience. Only issue was that Subaru didn’t work with my warranty company so had to handle it myself. Other than that it was a great experience. More

This dealership has gone a long way in expanding their facilities. Much care to my vehicle for a lengthy repair. In return I was provided with an awesome loner. facilities. Much care to my vehicle for a lengthy repair. In return I was provided with an awesome loner. More

Professional, welcoming, and efficient service. The dealer went above and beyond for me making sure everything was taken care of and at reasonable pricing! The dealer went above and beyond for me making sure everything was taken care of and at reasonable pricing! More

Everybody from the phone calls to meeting them in person is friendly and honest! I recommend anybody coming to this dealership. The service department is amazing! is friendly and honest! I recommend anybody coming to this dealership. The service department is amazing! More