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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,790 Reviews

2,790 Reviews of Autonation Subaru - Service Center

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February 17, 2023

John was great. He was very nice, knowledgeable and he followed up in a timely manner. He never seemed annoyed to take our calls and questions. More

by GARY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
February 16, 2023

I had a fantastic experience at Bob Baker Subaru. The customer service was on point. Steven is the best salesman I have dealt with in purchasing a new car. He took all the time I needed to explain More

by KCSONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Haley Lang, Julius Delos Santos
February 16, 2023

Chris was professional, gave me the lowdown, recommendations, and car done as promised. And I got my senior discount n free car wash. The customer lounge is kinda small, but I can see anywhere i More

by PJLIM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeSalvo
February 15, 2023

Great service but early closing hours (4:30 PM) are problematic for people who work. More

by THOMAS.MATUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
February 11, 2023

Polite and attentive. Answered all of my questions with authority and precision. Top notch professionalism and kindness. More

by BRADDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Lester Cochran
February 11, 2023

Very nice and professional. Great customer service each and every time I bring my car in for service. More

by EEE_ESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Shannon Olivarez, John Loss, Parker Rutherfurd
February 10, 2023

I had a 10:30am appt for an oil change. I was told by Lester it would be a 2 hour wait. At 12:30pm I found Lester and asked him how much longer since he had not checked on me. He said my ca More

by KLSHRADER
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lester Cochran
February 09, 2023

Once I reached the service dept by phone all went smoothly. I had a difficult time reaching the scheduler by phone. When I arrived for service it took 10 minutes before any said hello or w e will be More

by WILLIAM_WEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
February 08, 2023

The advisors were very efficient and professional. Not much more to say but they were good people More

by limmoireen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran, Parker Rutherfurd
February 04, 2023

I didn’t go in expecting to buy, just to look and test drive (maybe). But Austin was fantastic and found me exactly what I wanted. He was very patient and very kind. I also appreciated Joey, in finance, m More

by RESISTANCE-IS-FUTILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Perez, Austin Aguilera
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