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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,790 Reviews

2,790 Reviews of Autonation Subaru - Service Center

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February 23, 2023

Quick service and friendly staff They were good about communicating about my car Good experience More

by marcela87rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Rutherfurd
February 22, 2023

Everyone was great and upbeat. I used to go to Hello Subaru, I will definitely do my service's here. More

by SUBAMAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Filip Wisniewski, Lester Cochran, John Loss, Melissa Freese, Parker Rutherfurd, Dallas Pohto, Chris DeSalvo, Kevin Kartchner, Haleigh Graham
February 22, 2023

They are friendly, conscientious, timely, and they keep their lounge and bathrooms in very good condition. More

by M’Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
February 22, 2023

Very Good Service overall! The staff are very responsive, very quick service & finished it before the end of the day. More

by Uzzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
February 22, 2023

Unfortunate You are too far away from where I live to use for a regular basis. I came in for a warranty issue and you were very prompt and helpful More

by STEFFEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
February 21, 2023

Big thanks to John Loss in Service, Also to Austin In Sales for helping us figure things out, and of course to George Mang in Sales for selling us our XT Outback!! More

by RICK_SANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aguilera, John Loss, Parker Rutherfurd
February 19, 2023

I brought my ascent in for a warranty on the brakes. The first time I dropped it off for an appt around 9am, it took them 8 hours to resurface the rotors. A couple days later the same problem returned, More

by DAVIDMEALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
February 18, 2023

This crew was great! All are very knowledgable, friendly, and helpful. There's never any pressure during the entire process and everything is thoroughly explained. I'v More

by ocean_brez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein, Jim Mirreghabie
February 18, 2023

Excellent customer service—Les is the best! I made an early appt but some latecomers showed demanding service and it delayed my getting my car taken care of. But I wouldn’t take my Outback any More

by TORCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Alex, Lester Cochran
February 18, 2023

LANE, FILIP and RIAN were very helpful and professionals! An outstanding assets of the dealership service department! Thank you! More

by Rey Atangan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian Placheta, Lane Reynolds, Filip Wisniewski
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