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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,786 Reviews

2,786 Reviews of Autonation Subaru - Service Center

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March 01, 2023

John Loss the service advisor deserves praise for his prompt and detailed attention to my issue and keeping in contact with me. He did a great service to me and was very fair and honest. More

by DNBJAEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
March 01, 2023

Easy to schedule, fast service (12k maintenance in under 2 hours). Very polite techs. Customer lounge has cubicles with WiFi, free coffee and snacks, and when finished my car had been washed. Outstanding! More

by 79Bruin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeSalvo
February 27, 2023

Parker was great in greeting and dealing with the issue! Thank you so much, spider man. More

by SAM2KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Rutherfurd
February 26, 2023

Customer service was amazing! Had to bring the car back for a fix on some previous work. Les was very understanding & made sure that it was taken care of. I had a friend with me More

by JUANKAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
February 25, 2023

Christian was on top of it for my repair check. He didn’t charge me. He was awesome. More

by jenswyney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in sales was amazing showing me Subaru WRX for my son. , Julian Perez
Feb 26, 2023 -

jenswyney responded

Julian (not Christian, got his name wrong) was amazing and patient as he helped me with my son’s crosstrek front tire/rim. He was polite, courteous, knowledgeable and friendly. Thank you Julian for the excellent experience in the Subaru service department.

February 24, 2023

I have been using this dealership for all my servicing needs for the last 15 years and I’ve always been happy with the service. In addition I have bought 2 cars here. After my most recent visit I may reco More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
February 23, 2023

Quick service and friendly staff They were good about communicating about my car Good experience More

by marcela87rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Rutherfurd
February 22, 2023

Everyone was great and upbeat. I used to go to Hello Subaru, I will definitely do my service's here. More

by SUBAMAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Filip Wisniewski, Lester Cochran, John Loss, Melissa Freese, Parker Rutherfurd, Dallas Pohto, Chris DeSalvo, Kevin Kartchner, Haleigh Graham
February 22, 2023

They are friendly, conscientious, timely, and they keep their lounge and bathrooms in very good condition. More

by M’Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
February 22, 2023

Very Good Service overall! The staff are very responsive, very quick service & finished it before the end of the day. More

by Uzzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loss
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