Autonation Subaru - Service Center

Julian Perez did an excellent job of diagnosing, researching and finding ways to keep my 2009 Forester going. His patience also much appreciated, especially considering how busy the service departme researching and finding ways to keep my 2009 Forester going. His patience also much appreciated, especially considering how busy the service department was. My car was supposed to be ready the same day, but no one called by days end. The next day Julian explained that he had been researching whether my catalytic converter was covered by any warranty. I was very happy that that work paid off with a new part. More

Very easy to make an appointment for my car concern! Super helpful and convenient for me. Super helpful and convenient for me. More

Great service! Didn’t have an appointment and still took me in and had me in and out in about 2 hours. Will definitely come back. Didn’t have an appointment and still took me in and had me in and out in about 2 hours. Will definitely come back. More

Thorough and complete, the service is alway done in a timely manner. Easy in and out. timely manner. Easy in and out. More

Wow what a wonderful experience…extremely honest, no hard sell…just happy to get you into the car you want. It honestly seemed like everyone who works there likes it there. I would drive the 65 miles (I ha sell…just happy to get you into the car you want. It honestly seemed like everyone who works there likes it there. I would drive the 65 miles (I have a Subaru dealership 6 miles from my house) again when I need a new one. Great customer service all around! Shout out to Sean Madrid and Mikhail…they made the whole process easy and dare I say…enjoyable. When buying a Subaru definitely give them a call! More

Friendly, professional, clear, realistic, not prompt, scheduler needs help doing the basic job correctly yep scheduler needs help doing the basic job correctly yep More

everyone very friendly and i have found everything I need for my 2019 Subaru crosstrek for my 2019 Subaru crosstrek More

For the most part service was great. I called and made an appointment for an oil change and let the person know I was having issues with Starlink. I dropped my car off at 10:15 for a 1 I called and made an appointment for an oil change and let the person know I was having issues with Starlink. I dropped my car off at 10:15 for a 10:30 appt. I was told if I don't hear back by 2 to call. I called and left a message at 2 but did not get a return phone call until after 3 saying a tech just started looking at my car. At 3:37 I received another call that my car was ready for pick up. I did what was expected from me, made and appointment, let them know of the issues on my starlink and graciously accepted a car wash. When I picked up my car more than 5 hours after I dropped it off, it was not washed and no one drove it to rid of the low tire pressure gauge, so I had to go back to make sure they checked it. 5 hours for an oil change and starlink update is insane. I even told the advisor I was going to wait, that's when he said it could take up to 4 hours. I'm disappointed they had my car all day but more disappointed they didn't do the basic items to make my day. The small things are what make a customer come back. The advisors service was good, Ill try again for my next service before deciding if its time to find another. More

My first time servicing at Baker Subaru. John Loss is awesome! He is a great service advisor. John Loss is awesome! He is a great service advisor. More