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Autonation Subaru - Service Center

Carlsbad, CA

4.3
2,786 Reviews

2,786 Reviews of Autonation Subaru - Service Center

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April 08, 2023

First time at Bob Baker service center. Took my 2019 Forrester in for oil change and check out. I bought this vehicle used a year ago at a Lexus dealership. Booked appointment by phone. Met More

by GrandpaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeSalvo
Apr 08, 2023 -

GrandpaR responded

Thanks

Apr 13, 2023 -

Autonation Subaru Carlsbad responded

Thanks for the five stars! We're glad to hear that your visit with us here at Bob Baker Subaru was such a positive one and that your service appointment was such a positive one. We hope to continue to see you back for all of your future automotive needs!

April 06, 2023

Lea was great! !! He fought for me with maxcare. We ended up getting a lot of push back from them to get the transmission approved. Thanks man More

by Madayagchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Apr 07, 2023 -

Autonation Subaru Carlsbad responded

Lea and the team are glad the experience was so great for you! We look forward to assisting you again in the future! Thank you! - Bob Baker Subaru

April 05, 2023

Great customer experience - able to wait at the lounge at a considerable amount of time! More

by PMT1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Rutherfurd, Kevin Kartchner
Apr 06, 2023 -

Autonation Subaru Carlsbad responded

We appreciate your kind words and hope we can see you again for a five-star experience! Please don't hesitate to reach out if you have any concerns to share with our team. Thank you! - Bob Baker Subaru

April 03, 2023

Les was great to work with and was really helpful getting me in touch with Subaru corporate for financial assistance on my Sun roof repair. I loved the loaner car as well. The length of time to figure out th More

by ALISWIFT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
Apr 04, 2023 -

Autonation Subaru Carlsbad responded

Thank you for reviewing your experience. We appreciate the honest feedback and hope you won't hesitate to reach out if our Bob Baker Subaru team can be of service again in the future. Take care!

March 30, 2023

I have always gotten my service and will continue to get my service here. There are no surprise fees and the department manager reached out to me to let me know a part was suggested and I would have to appr More

by GGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Bautista, John Loss
Apr 03, 2023 -

Autonation Subaru Carlsbad responded

Your kind words have made our day and we're so glad to be part of your automotive journey! We look forward to working with you again! Thank you! - Bob Baker Subaru

March 30, 2023

Great team down there at Bob Baker Subaru. Everything done on time and the service crew were fantastic. More

by QUXDIMND
Recommend Dealer
Yes
Employees Worked With
John Loss
Apr 03, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review of our Bob Baker Subaru team! We appreciate your support and look forward to seeing you again next time!

March 29, 2023

Great first experience with Subaru Service and all went well. Nice staff, comfortable waiting room, and quick service. More

by KIM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Cochran, Haley Lang
Mar 30, 2023 -

Autonation Subaru Carlsbad responded

Your confidence in us makes our day! Thank you so much! - Bob Baker Subaru

March 28, 2023

We haven't had the best service in the past, but, for our last couple of visits, Filip has been great with us. We would recommend to all of our friends and family that they ask for him! More

by cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
Mar 29, 2023 -

Autonation Subaru Carlsbad responded

Reviews like this one make our day, Cat! Thanks from the Bob Baker Subaru team.

March 25, 2023

Every encounter I have had, over 7 years, has been very positive and when I am asked about the dealership, I have nothing but good things to say More

by Joyce Raymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 27, 2023 -

Autonation Subaru Carlsbad responded

Thank you, Joyce! The Bob Baker Subaru team is so proud to be part of your automotive journey and we look forward to the next 7 years and beyond! - Bob Baker Subaru

March 24, 2023

In and out quickly advised what needs to be addressed for next visit. Happy with overall performance More

by William185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeSalvo
Mar 27, 2023 -

Autonation Subaru Carlsbad responded

We're so happy to hear it, William! Thank you for rating Bob Baker Subaru five stars!

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