Autonation Subaru Carlsbad

We were so impressed with Yong, the young man who helped us buy our forester. He was extremely knowledgeable, easy to be with, very personable, very friendly and not pushy at all. We were originally looki us buy our forester. He was extremely knowledgeable, easy to be with, very personable, very friendly and not pushy at all. We were originally looking at the Crossover but were not convinced. Yong showed us the Forester and I was really surprised at the way it handled and how luxurious it felt inside. Yong took us through the process and handled everything extremely professionally, even coming in on his day off to help us. This kind of salesman is one for the future, I think he will do very well. Scott took us through the financials, another exceptional human being. Thank you. We are really happy with our car. More

I had been thinking about the Subaru XV Crosstrek as a possible new car. Once I decided to pursue it further, I found the sales team at Bob Baker Subaru to be very eager to help. I set an appointment to m possible new car. Once I decided to pursue it further, I found the sales team at Bob Baker Subaru to be very eager to help. I set an appointment to meet a sales associate and take a test drive. At the dealership I met Bill Toolen, who showed me the XV Crosstrek. Bill was a great salesman, working hard, yet low key. The dealership did not have a car with the options I wanted, but Bill found the car I wanted, had it brought to the dealership, and had it ready the next day for delivery. The whole process went very smoothly. I recommend Bob Baker Subaru, ask for Bill Toolen. More

My experience was excellent. My Sales person, Dave Ploessel, was professional, informative, friendly, and straightforward. The management was also great, location was very convenient. Once my decision Ploessel, was professional, informative, friendly, and straightforward. The management was also great, location was very convenient. Once my decision was made, the process through Finance was also very smooth and efficient. I highly recommend this dealership. More

I came in to just view cars but I ended up getting a new 2013 Passat. I looooved it! Eddie D really helped me get a great deal, he wasn't pushy or anything. Overall it was a great experience. It does NOT co 2013 Passat. I looooved it! Eddie D really helped me get a great deal, he wasn't pushy or anything. Overall it was a great experience. It does NOT compare to my 1st experience with Toyota Escondido. If you want a nice cheap car check out Volkwagon and ask for Eddie! More

I came to Bob Baker Volkswagen Subaru specifically for a vehicle that I saw on their website. When I pulled in and got out of my car to look at the vehicle I was interested in, I was greeted by Eddie, and vehicle that I saw on their website. When I pulled in and got out of my car to look at the vehicle I was interested in, I was greeted by Eddie, and felt very welcomed right off the bat. During my entire visit at the dealership, I never felt pressured to buy the car, had all of my questions answered, and felt like I mattered. I have been to places before where I have felt pressured to buy the car, that I was just "another customer," and where I didn't feel welcomed. Eddie was wonderful and provided me with all the time that I needed in order to make a decision about purchasing the car. I would recommend this dealership to anyone and would go back because of the respect that I received from Eddie and the friendly staff there. More

We highly recommend Bob Baker Subaru...the Sales Manager and his staff were very accommodating. They had a great selection and found us the exact car we were looking for and the price beat everyone across and his staff were very accommodating. They had a great selection and found us the exact car we were looking for and the price beat everyone across the County. Grady, Greg, and the rest of the staff are very friendly and attentive, making sure the car we chose fit our needs. Finance was a breeze, no pressure, very professional. The showroom is clean and contemporary, with a very cool interactive accessories display where we chose our roof rack bars. Great experience, great people, great deal, much appreciated! -ChrisF More

My vlokswagon routan is falling apart from spoiler electrical power windows popping out and just non stopp issues with this vehicle they constantly just have it sit in there shop making us wait for it electrical power windows popping out and just non stopp issues with this vehicle they constantly just have it sit in there shop making us wait for it days at a time. More

The the oil change and brake check and tire rotation servicing of my 2005 Subaru Forester was handled politely and efficiently. I definitely like the Bob Baker/Carlsbad Express Service and will return servicing of my 2005 Subaru Forester was handled politely and efficiently. I definitely like the Bob Baker/Carlsbad Express Service and will return for all my regular servicing from now on! I was completely satisfied with everything. Brad, the servicing rep was polite and attentive, making sure my car was ready promptly since I was waiting. He even gave me a token for a cup of coffee and showed me how to use the machine. I was very happy to see my car washed and ready to go in no time at all. Bob Baker of Carlsbad has indeed put out a great effort to make the customer happy. Thank you for that! R P Allen More

Great customer service. Eddie listened to what I wanted and the price I was willing to pay. I probably send Eddie like six times to present my offer to the manager . Eddie did not mind. He maintained a p and the price I was willing to pay. I probably send Eddie like six times to present my offer to the manager . Eddie did not mind. He maintained a positive and friendly attitude all the time. After several attempts of negotiating the price, manager Armando came out and matched my asking price. Since I had bought a car here before, Eddie had all my information on the computer. Paper work was much easier. Nate from finance was also great. He was able to create a package according to my needs. Other dealerships would try to sell you additional coverage and things that you don't actually need. My family and I got there around 8:15 pm and we were out by 10:00pm. Beautiful. The following day we picked up the car. The car was ready!!!. Eddie went over the car with my son and he answer all the questions. Keep up the good work guys More

Great experience from beginning to end.Yung actually listened amd found the car I ended up leasing. Even the finance dept was a pleasant experience... listened amd found the car I ended up leasing. Even the finance dept was a pleasant experience... More