Back

Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,067 Reviews

5500 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

Showing 5,067 reviews

March 22, 2019

Great service I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied More

by molmos1084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Espinoza
March 22, 2019

Best Service Center Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some o More

by scott.fannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Espinoza
March 22, 2019

Recall's Had to wait a week before I could get an appointment for two recalls on my Subaru. Happy to receive call that repairs where completed sooner than pro More

by werkmeister
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
March 22, 2019

Great experience The service was great. Friendly people. The service was completed in a timely manner. JP and Norman are both great and so is the other staff More

by jp63078
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
March 22, 2019

Appointment for replacement of recalled passenger airbag. I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next More

by Marcimac
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 22, 2019

New car in less than 24 hours! I came in to drive a Subaru for the very first time. I wasn’t impressed at first sight of the Legacy (the car I was approved for).. but I got in the c More

by AmieD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Turner, Finance, Chris Evans
March 22, 2019

Tanner Knapp Tanner was very courteous & efficient. I am use to getting our oil change done at our local Ford dealer in Port Angeles, WA, The Works for around $4 More

by lavenderdreams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 22, 2019

recall outstanding service,,,courteous ,efficient and timely reliable, accommodating sorry that is all the adjectives I can think of at this time...tough More

by dakulchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kornik, Zach Lenfesty, JP Phillips
March 22, 2019

Awesome visit Chris was awesome (as expected of a Chris), really helpful, and he made my visit really simple and straightforward. I haven’t really enjoyed previous More

by chrisboogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janelle Cruz, Chris Evans
March 22, 2019

Long, and frustrating I went in to get a brand new Sti and took me four days to get it. The sales manager, I didn’t catch his name, didn’t let us take the car the same day More

by padilla.david62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Sonstein, Jose Vivar, Bailey Green
May 10, 2019 -

Autonation Subaru Carlsbad responded

We sincerely apologize for any inconvenience these request for additional information caused, however these request were coming from the lending institute and were necessary to get the loan approved as it was originally presented to the customer. Please feel free to call me on my direct line at (760) 804-5038 if I can be of any further assistance. Thank you. Don Elliott, Customer Service Manager

...
477
...