Autonation Mazda Carlsbad - Service Center
Carlsbad, CA
93 Reviews of Autonation Mazda Carlsbad - Service Center
I went in for an oil change and an alignment, when I picked up my car there were $100 of additional charges. I inquired about this and they pointed out it was for things that I didn't ask them to do. T picked up my car there were $100 of additional charges. I inquired about this and they pointed out it was for things that I didn't ask them to do. To their credit, They quickly adjusted the bill downward, so I ended up paying for the services that I requested. But it shouldn't have come to that.. More
Quick dealership, always able to get an appointment quickly. They use text to communicate which it helpful when at work. They also get you a lyft to work if you need it after dropping you car off - the quickly. They use text to communicate which it helpful when at work. They also get you a lyft to work if you need it after dropping you car off - they make the process very easy. For this convivence you will likely end up paying a bit more, but this is to be expected for convivence. More
Service staff at AutoNation Mazda Carlsbad is great. They explained the work that was recommended and why, made sure I understood, and kept me informed. When the wait was longer than expected they arran They explained the work that was recommended and why, made sure I understood, and kept me informed. When the wait was longer than expected they arranged transportation for me. I'm sure all the service advisors are good, and I especially appreciate Max Hackedorn. He was so patient and persistent in working with my service protection plan, which greatly reduced the cost of service this time. His experience shows and I like his straightforward style. More
Appreciate the custormer service at Autonation Mazda Carlsbad, particularly Colin Dresser. Thanks for your assistance and making my experience very pleasant. Carlsbad, particularly Colin Dresser. Thanks for your assistance and making my experience very pleasant. More
Colin Dresser was wonderful yesterday. He was extremely responsive, patient, knowledgeable and eager to be of assistance. The “detail” department did their usually fantastic job——show ro He was extremely responsive, patient, knowledgeable and eager to be of assistance. The “detail” department did their usually fantastic job——show room ready when completed. More
The dealership is always clean and friendly. The service department is very accommodating, efficient, professional and friendly. I purchased my car from this dealership and have had all mainten The service department is very accommodating, efficient, professional and friendly. I purchased my car from this dealership and have had all maintenance and repairs done with them. I have always been treated with respect and kindness. More
The office staff was cordial and professional. However, you need to check on your mechanics, I paid a lot of money for my service and they didn’t fill up the wiper fluid. It makes me wonder what e However, you need to check on your mechanics, I paid a lot of money for my service and they didn’t fill up the wiper fluid. It makes me wonder what else they didn’t do. More