Back

Autonation Mazda Carlsbad - Service Center

Carlsbad, CA

4.5
92 Reviews

92 Reviews of Autonation Mazda Carlsbad - Service Center

Sort by
August 10, 2023

Everything proceeded properly. One word. Two word. Three word. Four word. Five word. Dix word. More

by m_l_wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 14, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 10, 2023

Quick dealership, always able to get an appointment quickly. They use text to communicate which it helpful when at work. They also get you a lyft to work if you need it after dropping you car off - the More

by gabriellag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Aug 13, 2023 -

Autonation Mazda Carlsbad responded

Hi Gabriellag, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Service staff at AutoNation Mazda Carlsbad is great. They explained the work that was recommended and why, made sure I understood, and kept me informed. When the wait was longer than expected they arran More

by janiswinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Nick, Andrea
Aug 07, 2023 -

Autonation Mazda Carlsbad responded

Hi Janiswinn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Appreciate the custormer service at Autonation Mazda Carlsbad, particularly Colin Dresser. Thanks for your assistance and making my experience very pleasant. More

by Dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coling Dresser
Aug 07, 2023 -

Autonation Mazda Carlsbad responded

Hi Dolores, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Colin Dresser was wonderful yesterday. He was extremely responsive, patient, knowledgeable and eager to be of assistance. The “detail” department did their usually fantastic job——show ro More

by Nona2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Dresser
Aug 04, 2023 -

Autonation Mazda Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Service staff were great and kept me informed. Overall work done was superb and would recommend/come again. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hernandez
Aug 04, 2023 -

Autonation Mazda Carlsbad responded

Hi Jerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.

July 29, 2023

Very good experience. Just please don’t try to sell me expensive unnecessary products. Thanks More

by fausto.maciariello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 28, 2023

The dealership is always clean and friendly. The service department is very accommodating, efficient, professional and friendly. I purchased my car from this dealership and have had all mainten More

by BLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service and Fred in sales
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2023

The office staff was cordial and professional. However, you need to check on your mechanics, I paid a lot of money for my service and they didn’t fill up the wiper fluid. It makes me wonder what e More

by shellyvozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Mazda Carlsbad take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 620-0950 -- we hope to hear from you soon.

July 28, 2023

So glad I switched my vehicle maintenance service to this Mazda dealer. Excellent service. The advisors and techs know exactly what to do and get the work done right the first time. And they finished the un- More

by Mari_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin and Jose
...
6
...