Autonation Mazda Carlsbad - Service Center

Nice, clean environment with nice staff. Pricing is too expensive, even after the actual price came in lower than the quoted price. Quoted price was an absolute gouge, actual price was jus Pricing is too expensive, even after the actual price came in lower than the quoted price. Quoted price was an absolute gouge, actual price was just ridiculous. I won't be having regular service done there again. More

The service person I usually see was not there. Instead was Jeremy who was trying to sell me on extra costly additives I had never heard of before. Upon my basic service I was told my front brakes Instead was Jeremy who was trying to sell me on extra costly additives I had never heard of before. Upon my basic service I was told my front brakes would need to be done at next service. When I returned to pick up my car I was told they were already working on the brakes I did not authorize to be done. Not happy with this as I did not have the money. More

Too early to tell for sure but two initial visits for service were very good. service were very good. More

I was greeted by a service person upon arrival and immediately checked in for my appointment. immediately checked in for my appointment. More

it took over 2 days TO GET A TIRE REPLACED. tHEY WERE UNABLE TO FIND OUR ROAD HAZARD CONTRACT I MISS THE OLD Mazada group. eventually we did get a small amount taken off the price of the new tHEY WERE UNABLE TO FIND OUR ROAD HAZARD CONTRACT I MISS THE OLD Mazada group. eventually we did get a small amount taken off the price of the new tire. Collin did try to do his best for us. Another fellow at the counter was grumpy didnt get his name. I will not buy anyh tires from them again More

Since the new ownership change, prices for car services have gone up more than I'm comfortable with. You also offer no discounts or coupons. I'll likely seek an alternate company to service my Mazda goin have gone up more than I'm comfortable with. You also offer no discounts or coupons. I'll likely seek an alternate company to service my Mazda going forward. More

Good service. Colin was helpful and provided the services I wanted done on the vehicle. They finished working on my car pretty quick too so that’s a plus. Colin was helpful and provided the services I wanted done on the vehicle. They finished working on my car pretty quick too so that’s a plus. More

Had regular maintenence service. Knew I needed brake work, but ended up with $1700 in repairs that I'm not sure I really needed. I miss the video taken during service and shared w Knew I needed brake work, but ended up with $1700 in repairs that I'm not sure I really needed. I miss the video taken during service and shared with me prior to approving repairs and after service was complete that Bob Baker Mazda provided. At least I could see what needed to be fixed. More

Extremely satisfied with service. Have been coming since I bought Mazda CX5 in 2016 and was every time happy. Highly recommend this service. Have been coming since I bought Mazda CX5 in 2016 and was every time happy. Highly recommend this service. More

I went in for an oil change and an alignment, when I picked up my car there were $100 of additional charges. I inquired about this and they pointed out it was for things that I didn't ask them to do. T picked up my car there were $100 of additional charges. I inquired about this and they pointed out it was for things that I didn't ask them to do. To their credit, They quickly adjusted the bill downward, so I ended up paying for the services that I requested. But it shouldn't have come to that.. More