Autonation Mazda Carlsbad - Service Center

Service remains great now that Autonation has assumed management of the Service department at Bob Baker Mazda. They solved my problem quickly and when I disputed one of the charges, they listened to me, management of the Service department at Bob Baker Mazda. They solved my problem quickly and when I disputed one of the charges, they listened to me, saw things my way and gave me a refund. Max was my service agent and I also worked with Chris, the service manager. Both were polite and respectful at all times. I will be returning to Mazda Carlsbad for future service requirements. Big thanks to Max and Chris for chasing down my refund. More

The people in the service department are always helpful and friendly. This time, Colin was my service person. He explained the services well and was very conscious about getting my repairs and service done and friendly. This time, Colin was my service person. He explained the services well and was very conscious about getting my repairs and service done as quickly as possible. He also helped me the week before when I drove up with a loose part of the wheel well trim. He found the screw needed to hold it down and I didn’t need to drive to an event with it hanging off! More

Collin is a big reason for returning to AutoNation Carlsbad! He goes that extra mile to make sure you are well taken care of! Carlsbad! He goes that extra mile to make sure you are well taken care of! More

Appointments are easy to make, customer service is always top notch, there is always care and consideration for how much services will cost and what I can afford to spend at that time, the waiting room is co top notch, there is always care and consideration for how much services will cost and what I can afford to spend at that time, the waiting room is comfortable and I've always been able to borrow a loaner if they service is going to be a while. More

Jeremy and the team are the best, they always do a great job and I always have a good experience job and I always have a good experience More

Colin, my service advisor kept me informed though out the service process and went above and beyond (in my opinion) to make sure everything was communicated and that I was supported. service process and went above and beyond (in my opinion) to make sure everything was communicated and that I was supported. More

When I had my Cx-5 serviced, there was a problem with the front brakes that had been missed I contacted my Service Advisor, Colin, and he was apologetic and told me to bring it back in and they would re-dia front brakes that had been missed I contacted my Service Advisor, Colin, and he was apologetic and told me to bring it back in and they would re-diagnose the problem and take care of the problem no matter the cost. They gave me a "loaner car" for the day. When I picked up my car the service they did was stellar. the vibration was fixed and all costs were paid by the dealership. My service advisor made all things right. Autonation knows how to keep good clients. I am very impressed with the way in which the problem was solved and I will continue to bring my CX-5 to Autonation. More

Everything went great basic oil change tire rotation in and out. Did not wait too long and out. Did not wait too long More

Max and team are the best. I've been having my Mazda serviced here for years, they always do a great job! Highly recommended. I've been having my Mazda serviced here for years, they always do a great job! Highly recommended. More

They sent video for me and we could know what they did and what to do next time. It’s so kind and useful! and what to do next time. It’s so kind and useful! More