Back

Autonation Mazda Carlsbad - Service Center

Carlsbad, CA

4.5
92 Reviews

92 Reviews of Autonation Mazda Carlsbad - Service Center

Sort by
December 05, 2023

Fantastic service, clear, communication, helpful staff members! Andrew helped me out and he was kind, respectful, and timely. Thank you Carlsbad Mazda!! More

by nic G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 07, 2023 -

Autonation Mazda Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 05, 2023

The entire staff was so friendly and helpful! I was greeted promptly, and was so well taken care of during my stay at the dealership, while my car got serviced. I waited in the waiting area; ther More

by Brooketigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Dec 07, 2023 -

Autonation Mazda Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2023

I was greeted by a friendly and knowledgeable Service Agent, Colin. He was prompt to meet me at my car as a pulled in, patiently heard what my concerns were, thoroughly explained the process + potential More

by Hamod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin, Service Agent & Chris, Service Manager
Dec 04, 2023 -

Autonation Mazda Carlsbad responded

Hi Hamod, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

Beautiful new facility staffed by friendly and competent people. I very much appreciate the good service I receive there. Thanks again and see you next time! Susanne King More

by susanne7565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hagedorn, Colin Dresser and the very nice greeter and guy who takes the car to the mechanic.
Dec 01, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 30, 2023

Everyone was friendly, knowledgeable and enthusiastic to help me have the very best experience - and I did. I'm very appreciative! Floyd kindly greeted me which helped calm my anxiety about what to expect More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd, Colin Dresser, (and mechanic)
Dec 02, 2023 -

Autonation Mazda Carlsbad responded

Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 23, 2023

Great service. Max was Terrific and got me in and out in a reasonable period of time. More

by Philip Fredricksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 25, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

Max is most knowledgeable, friendly, informative, capable and professional---best customer service rep ever---takes all the stress out of maintaining my cars. More

by aaboussie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 23, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

They were quick to get my oil change and car review done. The waiting area is very comfortable More

by vickig_ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Nov 22, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 20, 2023

Colin had my vehicle serviced in exactly the time advertised. He was professional and very helpful. More

by jeff.braman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Nov 22, 2023 -

Autonation Mazda Carlsbad responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. If you ever need help, just give us a call. Happy motoring!

November 16, 2023

Mazda Carlsbad (thanks Chris) is earning my trust in Mazda. My past experiences at some Mazda dealerships have been suboptimal. I hope we continue to build this trust. If you do, you will have a loyal More

by C
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 18, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! We look forward to your next visit! Take care!

2
...