Autonation Hyundai Tyler

Bill's review This was the most professional and pleasant purchase of a new car I have made. The personal care with which the sales person treated us, my wife and I This was the most professional and pleasant purchase of a new car I have made. The personal care with which the sales person treated us, my wife and I, was exceptional. More

World's Best Salesman I must say purchasing an automobile is usually a stressful ordeal. You are being pressured by a car salesman that you just want to get away from. Th I must say purchasing an automobile is usually a stressful ordeal. You are being pressured by a car salesman that you just want to get away from. That is not the case in working with Steve Frennier. From the moment he walks up to you upon your arrival -- you like him. He is so very nice, friendly, informative, helpful and best of all no pressure. Autonation in Tyler did not have the exact car we wanted so Steve found it for us in another city, He kept us informed every step of the way and did not keep us waiting. The car arrived the next day. I cannot say enough good things about our experience at Autonation Tyler but especially about Steve Frennier. Denise and Greg Carver More

Godd Review The staff was professional and helpful. They took time to explain how the car's features worked. They also worked with me to make my payments fit wi The staff was professional and helpful. They took time to explain how the car's features worked. They also worked with me to make my payments fit within my budget. More

Review At first I was concerned about buying a car from here since I had past troubles, but all those went away as soon as I met the guys down at Hyundai! I At first I was concerned about buying a car from here since I had past troubles, but all those went away as soon as I met the guys down at Hyundai! I love my car and I am so appreciative of Steve! He helped me with many things and really took care of me the entire experience! More

Nice, relaxing, stress free Place had amazing workers, who showed compassion and care. Presented what I needed to know about my new car and also made sure I had everything I need Place had amazing workers, who showed compassion and care. Presented what I needed to know about my new car and also made sure I had everything I needed! More

Good, but ALWAYS keep the customer informed! The purchase process was great! I have nothing but praise for the new car purchase team. One small fly in the ointment. The car was missing a key, I The purchase process was great! I have nothing but praise for the new car purchase team. One small fly in the ointment. The car was missing a key, I took it to the service department to have a new key "coded." I had no idea what to expect. I thought it would take about 5-10 min to have a key coded. A young man asked me where my car was, asked for the key and then took my car and disappeared. I was NEVER advised as to how long the process would take or whether I had enough time to wait. After a 45 min wait I asked as to the status since I had an appointment. When told it would be another 45 min or so, I asked for the car back so I could make meeting. May I suggest you "Tell the customer what you are going to do, tell them how long it may take, ask if they have the time available, and then advise them if it take longer that expected." More

Great Sales Staff My salesman was professional and his manager was a tough dealer but in the end we were able to negotiate an equitable price and deal. My salesman was professional and his manager was a tough dealer but in the end we were able to negotiate an equitable price and deal. More

Great service This was the best car buying experience I have ever had. Steve was great about getting us in the right car for the right price. This was the best car buying experience I have ever had. Steve was great about getting us in the right car for the right price. More

New Car They were very patient with me as I loved my old car & had a hard time letting go for a new one. They never pushed me. Took me several days & keeping They were very patient with me as I loved my old car & had a hard time letting go for a new one. They never pushed me. Took me several days & keeping the Hyundai twice to finally be able to make the trade! More

Good buying experience I have not used Hyundai service dept., so I can not comment. However, I have used the Dodge service dept. at the same dealership. I will never, unle I have not used Hyundai service dept., so I can not comment. However, I have used the Dodge service dept. at the same dealership. I will never, unless an emergency, try to utilize them again. This makes me leary of using this dealership for my Hyundai since they utilize the same service advisors and I suspect the same mechanics. More