Autonation Hyundai Carlsbad

Don’t ever bring your car at this place for service. We brought our car here on June 28. 2024 to be serviced, we never got any text or phone call from them to give us any update on our car. We called ev We brought our car here on June 28. 2024 to be serviced, we never got any text or phone call from them to give us any update on our car. We called everyday but no one answered the phone. My son even went to the dealership on June 29, July 1 and 2 but was never given an update. We decided to just get the car back today, July 3. Guess what, it was parked outside the repair shop with a car in front of our car. No work was ever done with our car. The phone they provide when they provide feedbacks to complaints (760)818-7915 is the same number we’ve been calling but no one answers. We tried calling the phone number for scheduling appointments and asked the person to check on the status of our car, however the individual said that they work offsite so the individual called the same number that we’ve been calling and was not able to get ahold of anyone. This dealership sucks!!!! More

We came to AutoNation Hyundai to look at Hyundai Hybrids and ended up leasing one. Ferris was the first sales person that we spoke to. He was extremely helpful and offered to buy our vehicle at a competiti and ended up leasing one. Ferris was the first sales person that we spoke to. He was extremely helpful and offered to buy our vehicle at a competitive price. He allowed us to test drive a 2024 Elantra Hybrid which was the car that we leased. More

They were good in servicing my car Work was done sooner than was expected and very satisfied than was expected and very satisfied More

Don’t service your car here. It always taking a long xxx time for them to take care of uou. It always taking a long xxx time for them to take care of uou. More

Great service; fast and personable to customer, Daniel is very knowledgeable and great with understanding the issues very knowledgeable and great with understanding the issues More

I contacted dealership manager Justin after a communication issue during a previous service appointment. He was very helpful in straightening this out. This morning I returned for a follow up app communication issue during a previous service appointment. He was very helpful in straightening this out. This morning I returned for a follow up appointment and was taken care of by Daniel. He was friendly, understanding and delivered on his promise to have my car ready by early afternoon. More

Everyone there, especially Alec and Tony were so kind nd so nice. They made me feel very confident in my purchase and were both super funny, intelligent, and accommodating. They even put a huge pink bow on so nice. They made me feel very confident in my purchase and were both super funny, intelligent, and accommodating. They even put a huge pink bow on my car and danced to party in the U.S.A along with some other employees. I would buy an apple from them. I love them More

I got the video inspection and that was nice to see, but the recommendation to have the headlight bulb replaced was not met with the ability to have that done. the recommendation to have the headlight bulb replaced was not met with the ability to have that done. More

Ernesto was a real joy to work with, great experience! He went above and beyond! He went above and beyond! More

Daniel was terrific. Explained. Took care of me. Followed thru on all. Arranged rides o Explained. Took care of me. Followed thru on all. Arranged rides o More