Autonation Hyundai Carlsbad

My service adviser's Alex nice guy professional. Text, Carol, my car gets back to me. Thanks G n e. Text, Carol, my car gets back to me. Thanks G n e. More

This dealership is friendly and the staff is approachable and knowledgeable. Between my family and I we have purchased 7 cars from this dealership over the last 16 years. The transaction on buying a car c and knowledgeable. Between my family and I we have purchased 7 cars from this dealership over the last 16 years. The transaction on buying a car can be overwhelming, the staff has always made me feel comfortable in my decision and has never pressured me into anything I didn't want or need. It was great to see cars on the lot to choose from, we visited them on a Wednesday told them what we were looking for and went back on Friday to make the purchase, the staff even stayed after hours to support our needed. I highly recommend this dealership. More

Great location. I ike that it is in my neighborhood and the service is good. I ike that it is in my neighborhood and the service is good. More

Excelente client services! ! Answered all our questions! Respectful willing to go above and beyond to make sure we are happy with our purchase! ! Answered all our questions! Respectful willing to go above and beyond to make sure we are happy with our purchase! More

Sales portion was awesome. The old school dealer beat down nonsense for service contracts was ridiculous I almost walked out The old school dealer beat down nonsense for service contracts was ridiculous I almost walked out More

We have a 2015 Genesis so have been working with this dealership on auto service for several years. Always good service although it often takes a while to get an appointment. This was our 1st visit for dealership on auto service for several years. Always good service although it often takes a while to get an appointment. This was our 1st visit for sales. The sales portion was very good. More

Auto Nation's acquisition of this dealer may enhance the experience. It is understaffed, and the location is too small to take care of customers in a timely manner. My wait for basic service included in my experience. It is understaffed, and the location is too small to take care of customers in a timely manner. My wait for basic service included in my purchase was over 60 days. Hyundai should offer to update the map software for free on every service. Hyundai's map software must be downloaded, and the customer must leave the car on for an hour to update. If this were a customer appreciation offer for doing business with auto nation, it would put them ahead of their competition. More

Had an appointment with the service department. Listened to other people complaining while in line. Then sat in the waiting room while the receptionist kept apologizing to people on the phone for Listened to other people complaining while in line. Then sat in the waiting room while the receptionist kept apologizing to people on the phone for their complaints about the poor service. Finally was told the part needed was not in stock, would be given an estimate of the cost of repair. That took over an hour as two people had to give input (one for the part, the other for the labor. All in all I was there from 7AM to 4 PM. Long day. More

The sales agent and loan officer were very professional and friendly. I would highly recommend Autonation Hyundai Carlsbad. and friendly. I would highly recommend Autonation Hyundai Carlsbad. More

The Auto Nation team worked with me for more than a week until I found the right car at the price that fit my budget. The General manager Mark was friendly and the young men who helped me Juan Bellos and M until I found the right car at the price that fit my budget. The General manager Mark was friendly and the young men who helped me Juan Bellos and Mark Gregory(forgot last name) went all out to help me. In fact have spent time with me to learn all about this cars features. First time I have had a car that is smarter than I am. Ruby is a beautiful red that all my friends admire. I traded my Elantra for a Tucson for the comfort and smooth ride. And she is a dream to drive. Still learning all the safety features and most enjoying the smart cruise control. I drove the car home on hwy 15 recently in traffic and was simply amazed and still am at how that works. When it first happened and the car in front of me slowed down, so did Ruby!! wow! Enjoying that very much. And plan to have her serviced at Auto Nation as well. Very happy with my new Tucson! The ride is as good as my friends Lexus SUV and 1/2 the price! Thanks Auto Nation! More