Autonation Hyundai Carlsbad

We bought a used car here, and have had to add a quart of oil every 300 miles. Within three months, we had to take it to the shop for repairs twice. We’ve spent over $1,000 in parts and labor. It is back in oil every 300 miles. Within three months, we had to take it to the shop for repairs twice. We’ve spent over $1,000 in parts and labor. It is back in the shop. I emailed the general manager when we first started having problems, and did not receive a response. I am very disappointed. More

Upon my arrival, I was greeted by service advisor within a couple of minutes. My car was ready in the time promised. a couple of minutes. My car was ready in the time promised. More

Justin as GM has really transformed the store to provide the best customer experience together with his team of professionals, they not only streamlined the buying experience but also made everything very q the best customer experience together with his team of professionals, they not only streamlined the buying experience but also made everything very quick and easy . Mitch was a great salesman, and knowledgeable with all aspects of the infotainment system. More

The customer service was great and maintenance was done quickly. Was kept up to date on the work done and was provided a loaner car. Highly recommend. quickly. Was kept up to date on the work done and was provided a loaner car. Highly recommend. More

Went back several times and interacted with the same salesperson, Adam. He was friendly, knowledgeable and not pushy. We purchased a 2024 Hyundai Tucson hybrid for a good price and the process was strai salesperson, Adam. He was friendly, knowledgeable and not pushy. We purchased a 2024 Hyundai Tucson hybrid for a good price and the process was straightforward. More

The salesman was very patient with me and knowledgeable throughout entire experience. Finance department didn't try to upsell me. Fairly quick process purchasing the car. Good deal as well... they beat my throughout entire experience. Finance department didn't try to upsell me. Fairly quick process purchasing the car. Good deal as well... they beat my best price from another dealership by $500! More

Car ignition would not work. Couldn't remove key. After ordering part, waiting for part to arrive, installing part, everything is now operational, except the light went on. It Couldn't remove key. After ordering part, waiting for part to arrive, installing part, everything is now operational, except the light went on. It still is operational. The car still needs spark plugs and an air filter. Maybe Dad can do that or might need another appointment. More

This dealership offers great service as well as knowledge on the vehicles being presented to the customer. on the vehicles being presented to the customer. More

I have just completed the second year servicing on my Hyundai Tucson hybrid at Autonation and it was excellent. I had a 9am "Express" appointment and it was fast--done by 10:15 and that included the com Hyundai Tucson hybrid at Autonation and it was excellent. I had a 9am "Express" appointment and it was fast--done by 10:15 and that included the complimentary car wash and fixing a simple recall. Home by 1030--Far superior to last year's servicing. My service advisor Christian Alaniz was outstanding--great communication and he even suggested the car wash and moved another car so I could "extract" my parked car when I left. More

The GM watched in the parking lot, as I took delivery of a dead battery and unwashed used 2024 Honda Accord. He was butt hurt because he couldn’t write up an option contract as I had my own financing. a dead battery and unwashed used 2024 Honda Accord. He was butt hurt because he couldn’t write up an option contract as I had my own financing. More