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Autonation Hyundai Carlsbad

Carlsbad, CA

4.0
677 Reviews
If you're searching for Hyundai cars, financing, parts, or maintenance, AutoNation Hyundai Carlsbad is here for you. Find the car or SUV of your dreams from our impressive selection of new & pre-owned Hyundai vehicles. All your favorite Hyundai models can be found in our showroom, from the Tucson to the Elantra to the all-new IONIQ 5. We also have an inventory of used cars that spans a range of makes and models, so you can choose from an endless pool of options, including our Certified Pre-Owned Hyundai cars and SUVs.
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5285 Car Country Drive

Carlsbad, CA

92008

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Showing 677 reviews

July 02, 2025

Justin as GM has really transformed the store to provide the best customer experience together with his team of professionals, they not only streamlined the buying experience but also made everything very q More

by lizandrealestate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Beck
July 02, 2025

Upon my arrival, I was greeted by service advisor within a couple of minutes. My car was ready in the time promised. More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Jul 03, 2025 -

Autonation Hyundai Carlsbad responded

Hi Sonia, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

The customer service was great and maintenance was done quickly. Was kept up to date on the work done and was provided a loaner car. Highly recommend. More

by Liz A 01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Eslick
Jul 02, 2025 -

Autonation Hyundai Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

June 28, 2025

Went back several times and interacted with the same salesperson, Adam. He was friendly, knowledgeable and not pushy. We purchased a 2024 Hyundai Tucson hybrid for a good price and the process was strai More

by melissag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 30, 2025 -

Autonation Hyundai Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2025

The salesman was very patient with me and knowledgeable throughout entire experience. Finance department didn't try to upsell me. Fairly quick process purchasing the car. Good deal as well... they beat my More

by michelina2miucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Robles Shawn Smiles
Jun 19, 2025 -

Autonation Hyundai Carlsbad responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 09, 2025

Car ignition would not work. Couldn't remove key. After ordering part, waiting for part to arrive, installing part, everything is now operational, except the light went on. It More

by Pradocarol74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names. So sorry!
Jun 12, 2025 -

Autonation Hyundai Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

This dealership offers great service as well as knowledge on the vehicles being presented to the customer. More

by mauricio35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 11, 2025 -

Autonation Hyundai Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 03, 2025

I have just completed the second year servicing on my Hyundai Tucson hybrid at Autonation and it was excellent. I had a 9am "Express" appointment and it was fast--done by 10:15 and that included the com More

by MMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Alaniz
Jun 06, 2025 -

Autonation Hyundai Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We consistently strive to deliver personable and exceptional customer service. Thank you for the review!

June 02, 2025

The GM watched in the parking lot, as I took delivery of a dead battery and unwashed used 2024 Honda Accord. He was butt hurt because he couldn’t write up an option contract as I had my own financing. More

by Acutler11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Beck (GM)
Jun 04, 2025 -

Autonation Hyundai Carlsbad responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Jun 04, 2025 -

Acutler11 responded

Sent

Jun 04, 2025 -

Acutler11 responded

Sent

May 22, 2025

I owned Lexus and Acuras for last 15 years dealer needs to visit those dealerships to get customer service. Arrived 1st in line at 7:30 AM for 15,000 mile oil change, left at 11:00. Quoted 1 1/2 to 2 hours More

by Tonyjmancuso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 23, 2025 -

Autonation Hyundai Carlsbad responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (760) 818-7915 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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