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Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center

Carlsbad, CA

4.3
254 Reviews

254 Reviews of Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center

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June 09, 2024

Super helpful staff. Walked me through everything. The work on my car was completed before I expected. More

by mikemccarthy1981Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 12, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 05, 2024

These were very accommodating nice people who did a great job on my jeep the waiting room was very clean More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 07, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi Cathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 24, 2024

My contact for my jeep was Michael. He was able to help and communicate each step of the way to make the process as quick as possible thank you. More

by christophercrespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 25, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 23, 2024

I've been waiting on a recall part for 16 months. No big deal I understood why. Then need to register my car and couldn't cause the recall. Well was in the right place right time they had 1 more part More

by janehudson.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and the guy with long hair
May 24, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 22, 2024

Had a great experience with my service advisor. Caleb was very knowledgeable and friendly. I look forward working with him again in the future. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Lyko
May 23, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello Abe, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 22, 2024

I was told it would take 1-2 weeks to fix, It took 6 weeks. when I got it back it was covered in bird poop and sap. They got me a rental that didn’t fit my family and was so hard on my business. More

by annross
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
May 23, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (760) 292-2515. We would appreciate the chance to turn your experience around.

May 18, 2024

Great service, they were able to get me scheduled next day with my concern and was fix in less the. 8 hours that day. More

by Barry.mcneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 20, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 15, 2024

Service advisors were very helpful and the estimated time the vehicle was being serviced was right on. The coffee bar was an added bonus as I was waiting. More

by Mdcoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calen
May 16, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2024

Took a long time to get an appointment but great service! We'll worth the wait! More

by TSONCK
Recommend Dealer
Yes
Employees Worked With
Logan and the person who greeted me
May 16, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 14, 2024

Danny seems like he knows what he doing only been there once really don’t know anything More

by ericcarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
May 15, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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