Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center

Service visit Every time I come to the Bob Baker Chrysler, Jeep, Dodge, and Ram dealership in Carlsbad the staff is very friendly and helpful. I also like the fact Every time I come to the Bob Baker Chrysler, Jeep, Dodge, and Ram dealership in Carlsbad the staff is very friendly and helpful. I also like the fact that they always meet me at my car door with a warm smile. More

Oil change Everything went great. Smooth and quick. I was able to get in and out in 45 minutes. Wish you still washed cars, but other than that very good job Everything went great. Smooth and quick. I was able to get in and out in 45 minutes. Wish you still washed cars, but other than that very good job More

Fast and friendly service The staff here is extremely nice. The service is quick and top notch. Always a pleasure to bring my vehicle here for its service needs. The staff here is extremely nice. The service is quick and top notch. Always a pleasure to bring my vehicle here for its service needs. More

Amazing greeting Always a great greating with service people, they seem to want to take care of you. It does get too busy for employees they need a break. Always a great greating with service people, they seem to want to take care of you. It does get too busy for employees they need a break. More

Victoria Bond (Service Adviser) Is AWESOME A great service adviser is critical to the customer experience when having your vehicle serviced. Victoria Bond IS the reason I continue to use Bob A great service adviser is critical to the customer experience when having your vehicle serviced. Victoria Bond IS the reason I continue to use Bob Baker Jeep Carlsbad. I am also impressed and grateful for the customer service and positive attitude of Michelle at the cashiers desk. More

oil change Express lane fast oil change is the way to go. No appointment needed and quick work. I will be coming here for all my oil changes. Express lane fast oil change is the way to go. No appointment needed and quick work. I will be coming here for all my oil changes. More

Excellence Express is just as it's named - smooth and perfect. No appoint mentioned is the best - show up and in 1 hour you're done - all on your time. Express is just as it's named - smooth and perfect. No appoint mentioned is the best - show up and in 1 hour you're done - all on your time. More

Express oil change Always have a good experience here. Very quick and friendly. Great customer service. The prices are decent and they usually have coupons. Thank you f Always have a good experience here. Very quick and friendly. Great customer service. The prices are decent and they usually have coupons. Thank you for the service. More

Express Oil Change Oil change and tire rotation took over two hours to complete and there was only one other person in front of me. The only update I received was at the Oil change and tire rotation took over two hours to complete and there was only one other person in front of me. The only update I received was at the 1.5 hour mark and was told my truck was on the rack and would be done soon, but it still took another 40 minutes. The company has a policy that customers have to wait for their vehicles and can’t leave the premises because it is an “express” service. Considering the price I paid for an oil change and tire rotation (~$125), I found the service time unacceptable and won’t be going back. It is also extremely inconvenient that their policy requires you to remain in the waiting area even though their service is slow. More

Fast and friendly Everyone is so nice, and it’s fast service. Everyone has a smile, they’re also very friendly, and the price of the service is cheap! Everyone is so nice, and it’s fast service. Everyone has a smile, they’re also very friendly, and the price of the service is cheap! More