Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center
Carlsbad, CA
254 Reviews of Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center
I was extremely disappointed that I was not told there would be a 2 hundred dollar diagnosis fee. I received a call from parts that my part was in and need to make an appointment to repair. My car was would be a 2 hundred dollar diagnosis fee. I received a call from parts that my part was in and need to make an appointment to repair. My car was in and supposedly already repaired. Was it??? I call and left a message with the service writer to ask about it. Never received a call back. Not sure I’ll be back or recommend. I’ll go to a local independent shop. Charlie’s Foreign Car has never charged me for diagnosis. More
I serviced my Fiat 500 with them. The service was great. They took care of all paperwork and warranty and even washed my car. All details explained about the process and updates on th The service was great. They took care of all paperwork and warranty and even washed my car. All details explained about the process and updates on the status. And they fixed it within a few hours. The only downside is that I needed to go there to speak with them. I could not schedule an appointment for Fiat (for other brands, it is possible). More
Juan gonzales was very professional in handling the recall. Also very good about calling me about the progress of the repair since I brought it in on a Labor dsy weekend.. Only thing I did not like recall. Also very good about calling me about the progress of the repair since I brought it in on a Labor dsy weekend.. Only thing I did not like was no loner was available because of the holiday. He did a great job explaining to me what the recall replaced. More
Dropped my jeep off at 9 kept calling them around 1 nobody would answer a phone. Any phone I tried every extension and not 1 phone answered they never called to tell me it was finished I just showed up nobody would answer a phone. Any phone I tried every extension and not 1 phone answered they never called to tell me it was finished I just showed up at 4 and it was sitting there done. Terrible customer service. More
I was so impressed with the service provided. Tianna kept in touch with me throughout the day and made sure I was satisfied with everything. Highly recommended. Tianna kept in touch with me throughout the day and made sure I was satisfied with everything. Highly recommended. More