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Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center

Carlsbad, CA

4.3
254 Reviews

254 Reviews of Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center

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August 11, 2023

Very good service at dealership, prompt, good communication, friendly, and answers to questions asked by owner. More

by montgomerytetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Griffith
Aug 14, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2023

I was greeted promptly and was help by Nick in minutes. Everyone was very polite, organize and friendly. My oil change service was done in timely manner. More

by phoebecooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 14, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2023

Nick was knowledgeable and professional; Anthony ensured I was being taken care of! Very pleased with the resolution of the issue! More

by Jobeall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Anthony
Aug 11, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

Service was explained thoroughly and performed in the time quoted by agents. It is nice to do business with a pleasant friendly person (Angela). More

by Ram 2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Aug 07, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Auto nation in Oceanside and the team there was amazing the Carlsbad dealership was not a good experience. More

by aslipka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott at Autonation
Aug 06, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2023

They helped give me honest quotes on maintenance and were fair with pricing. I appreciate their help. More

by kaihlacorso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 07, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

I think that the service department is still not up and running smoothly. I waited 30 minutes for an appointment when I got there (on time). My service representative had just started the week before, and More

by lscolman0119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Aug 03, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 292-2515 to discuss what we can do to help.

July 27, 2023

They gave me an honest diagnostic. And solve my car issue great service so far. More

by murrieta0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto nation,8337922206
Jul 28, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 24, 2023

Once they get more familiar with their new software system, it will be a breeze checking in and out. However, the service men I worked with were professional and conscientious and friendly. More

by HP Reader
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and his “boss”
Jul 29, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2023

Excellent response time in getting an appointment! Fast and friendly service. They actually answer the phone! Know you just took over the location, but please spend some money on painting and fresheni More

by nlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Jul 26, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jul 26, 2023 -

nlc responded

Hi, What sort of an automated response is this? Any thoughts on my comment regarding office space? Thanks

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