Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad - Service Center

Calen lied about my lugnut the garage lost. Said it came that way. Not true. Said it came that way. Not true. More

Our service rep was professional, responsive, and knowledgeable, and friendly. We would recommend him to others. knowledgeable, and friendly. We would recommend him to others. More

Service representative Nick did a great job informing me of the status of my repairs even amidst a company outage of the software program needed to complete the principal problem - check engine message. I of the status of my repairs even amidst a company outage of the software program needed to complete the principal problem - check engine message. I agreed to leave my vehicle overnight as troubleshooting takes time. Given the company-wide software outage, Nick and I texted on the status of the update and I told him I was prepared to leave the car another night. Fortunately, the software program became available and the mechanic was able to do complete the work the second day. I very much appreciated Nick's frequent communications! More

I discovered issues with my vehicle one week prior to the end of the manufacturer-backed extended warranty program. I was concerned that my warranty program would lapse over the Labor Day weekend before the end of the manufacturer-backed extended warranty program. I was concerned that my warranty program would lapse over the Labor Day weekend before the work could be started. My service advisor, Danny Vega, stayed in contact with the warranty dept to complete the worked needed, under warranty. Excellent service and communication, keeping me informed, a level of service not found under the previous dealer ownership. More

Service department was very disappointing. I could not get through on the automated phone system so I had to drive to the service center to get information. My truck had not been looked at yet I could not get through on the automated phone system so I had to drive to the service center to get information. My truck had not been looked at yet and the service technician couldn’t say when it was going to be diagnosed. Telling me that there were several other vehicles in front of me that had been there for several months was completely unacceptable. I requested that my truck be returned to me so that I could get it serviced somewhere else. More

Probably still not fixed. Never hear from anyone so don’t know what’s going on Never hear from anyone so don’t know what’s going on More

Absolute ripoff! Take your vehicle somewhere else for service. $650 for a oil and fuel filter change? I know I agree to pay for it but definitely know I got ripped of Take your vehicle somewhere else for service. $650 for a oil and fuel filter change? I know I agree to pay for it but definitely know I got ripped off. Also they move their truck Service to another location away from the dealership in the middle of an industrial area. Their appointment system has not transition from former dealership ownership to new ownership and no one cares. Took me ive 2 months to get appointment. More

Auto nation took over old dealer service. My agent angela was the best. Great service. My agent angela was the best. Great service. More

My service advisor, Michael Griffis was great and very helpful. He knew my vehicle and was able to recommend all of the required services to keep my vehicle running. helpful. He knew my vehicle and was able to recommend all of the required services to keep my vehicle running. More

Calen was super helpful and honest. Thank you Calen for all your support. You are amazing! :) is Thank you Calen for all your support. You are amazing! :) is More