Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad

Well what can I say.... This was the easiest car purchase I have ever made. I did the online application, they called me withing 20 minutes. I spoke with Ramsey we decided to try and get me finance on the 20 I have ever made. I did the online application, they called me withing 20 minutes. I spoke with Ramsey we decided to try and get me finance on the 2006 chevy colbalt that I saw on their website. Within an hour I was approved for my car. So I went down there on Valentine's Day and drove off in my new 2006 Chevy Colbalt. I would recommend this dealership to all my friends. More

The buying experience was easy and fast. I was able to locate the Jeep on the website and schedule a test drive. Angela was amazing. She had me pre-approved and ready to make my purchase before I arrive locate the Jeep on the website and schedule a test drive. Angela was amazing. She had me pre-approved and ready to make my purchase before I arrived for the test drive. Everyone was friendly and fast. I will be buying my next Jepp here too! More

I was very satisfied with my purchase at Bob Barker. I found the vehicle I purchased on Autotrader.com. I worked with Internet Sales Manager Ramsey Hamdan who was very helpful in securing a good price for found the vehicle I purchased on Autotrader.com. I worked with Internet Sales Manager Ramsey Hamdan who was very helpful in securing a good price for the used vehicle I purchased. Communication with him and the dealership was very good. I would recommend this dealership. More

I had a great experience buying a 2012 Jeep Wrangler Unlimited Arctic Edition. I had trouble finding this model. I made an offer through the dealer website. Once we agreed on a price, I drove in and Unlimited Arctic Edition. I had trouble finding this model. I made an offer through the dealer website. Once we agreed on a price, I drove in and picked up my new Jeep. It took less than an hour and a half to complete the paperwork before I was driving home. This was the last Arctic Unlimited left in SoCal\San Diego and I was able to get it for a good price! More

Manny is credited with giving my wife and I the best buying experience we have ever had. We really felt that Manny and the dealership worked to give us the best possible price on the 2012 Jeep Grand Che buying experience we have ever had. We really felt that Manny and the dealership worked to give us the best possible price on the 2012 Jeep Grand Cherokee we purchased. More

I want to give my special thanks to Mr Ramzi Hamdan. I wanted to relate my personal experience with my latest vehicle purchase. I was able to search for about 1 month long, I knew the way usually car dea wanted to relate my personal experience with my latest vehicle purchase. I was able to search for about 1 month long, I knew the way usually car dealers treat you or try to convince you to buy a vehicle but I was certain of what I wanted and ready to buy by the time I got to Bob Baker Chrysler Jeep Dodge dealership. I had a rough experience with another Chrysler Dealership around the area and I had decided that I was not going to buy from them possibly changing type of vehicle but it was until the time I called to this dealership and I was connected with Mr Ramzi. He was very attentive and right away knew of what I wanted and how much research I had been doing before attending his dealership. The whole staff was very friendly, understanding, and helpful. I was amazed and thankful that I had gone to buy my vehicle with them. I was searching for a 2011 to take advantage of the sales but I walked with a 2012 vehicle instead due to the price matching and willing to work with my demands of discounts, my request to lower finance rates, and specially the fast service and friendly assistance. They even got back to me to check happy I was with my purchase after 2 weeks of the transaction. Thank you so much Bob Baker Chrysler Jeep Dodge Dealership. I would for sure buy my next vehicle with them. MR RAMZI'S SUPERVISOR WAS OF GREAT HELP AND ONE OFH IS COWORKERS, I CAN'T REMEMBER HIS NAME AT THIS TIME BUT THEY WELCOMED ME EVEN OUTSIDE OF THE DEALERSHIP BEFORE IT OPENED THE DAY I WENT BUY. I HAD RECEIVED A VERY RACIST TREATMENT IN ANOTHER DEALERSHIP LOCATED ONE HOUR AWAY FROM SAN DIEGO THAT I HAD PREVIOUSLY TAKEN MY TIME TO ATTEND AND TRY TO BUY A VEHICLE. I WILL NEVER FORGET THE TREATMENT THEY GAVE ME AT THE OTHER DEALERSHIP IN SAN CAPISTRANO, CA. MR RAMZI'S SERVICE AND PROFESSIONALISM REALLY ERASED THE BAD EXPERIENCE I ENCOUNTER AT THE OTHER DEALERSHIP. THANK YOU SO MUCH FOR HAVING PEOPLE LIKE THE PROFESSIONALS YOU HAVE HIRED AT YOUR DEALERSHIP. THAT IS THE TYPE OF PROFESSIONALISM WE AS CUSTOMERS NEED WHEN PURCHASING A VEHICLE. More

My first experience with the service center was awful on just about every way. I was agast as my experience with Bob Baker VW was wonderful, no wonder you do not send out email questionaires after service. just about every way. I was agast as my experience with Bob Baker VW was wonderful, no wonder you do not send out email questionaires after service. Specificallly, I was not given the name of my service writer when I was called that my parts were in. I had an appointment. I waited outside in line without being approached by a single service writer. They are adept at not acknowledging customers. I finally went inside and waited in line only to be told the service writer that I had to see someone else. I had to find Karen on my own. My total wait time was 45 minutes. I was told that I would get a call when the car was ready. I finally called just before 5 PM and was told the car would not be ready and that I would get a rental overnight. The rental agency, Greentree, was the best part of the experience albeit I had to drive a Kia. The next day I left two messages after 3 PM before I was called back and told the car would be ready for pickup in a few minutes, sans paperwork. I arrived at the Cashier's office at 4:30 PM. I was not greeted for some time. The paperwork was not ready. I was told in a rude manner not to stand at the desk but to 'go sit down and read a magazine'. After a wait of over 30 minutes my paperwork was completed. This was a no charge, pre paid, addition of a tow package and paint repair. When I asked where the car was parked, I was told "outside". I needed to use my keyfob to find it. It was dirty with grease prints all over the back end. I am used to having the car washed. The paint repair is shoddy. I doubt the bondo was sanded at all. As the repair is on the back bumper, I am going to let it go. It is not worth it. I regret purchasing the repair dealer discount package. Hopefully it will transfer to another dealership. If I can possibly locate another Jeep Dealership between home and work, I will never come to this dealership again for any kind of maintenance. This is not Karen's fault at all. She was helpful, if not very fast on returning calls. All of this said our Sales Associate was very nice as was the Finance Manager. That may sell a car, but service is key. Wish I could go back to Bob Baker Jeep and my wonderful Service Advisor, Molly. She was awesome as was that service department. More

I wanted a brand new jeep! I had spacific jeep in mind along with certain options I wanted. Angela did a great job in finding exactly what I wanted. along with certain options I wanted. Angela did a great job in finding exactly what I wanted. More

Great honest transaction. Manny and the staff did their best to make me happy, and they did!! I will visit and do business with them in the future. best to make me happy, and they did!! I will visit and do business with them in the future. More

This dealer does a good job until you drive off the lot. After that you can forget about any customer service. They say anything they possibly can to get you in to that vehicle and after the purchase they After that you can forget about any customer service. They say anything they possibly can to get you in to that vehicle and after the purchase they do not even return your calls. My advice would be to stay away as they will make promises and not keep them. More